Fetch Softworks

"Connection Reset by Server" error - (constantly but not EVERY time) (5 posts)

• Started 21 years ago by sansimeon
• Latest reply 21 years ago from sansimeon

• sansimeon Member

  Help - I have just downloaded the recent Fetch upgrade for OS X (version 4.03) and I am still having these messages come up half way through a download. I am using a G-3 lap top (10.2.1) and am downloading from a PC running Windows 2000 server. This happened in version 4.02 as well. I can't seem to find any information on what it is that I'm doing wrong! This happens about 80% of the time....Someone please help..!

  Posted 21 years ago #

• Jim Matthews Administrator

  It is very odd for this sort of error to pop up partway through a download. Does it make any difference if you check the "Use passive mode transfers (PASV)" in the Firewall section of Preferences? Would it be possible for me to test against an account on this server?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 21 years ago #

• dwillia Member

  I have the same problem with the same message. It has rendered Fetch almost unusable from computers at work, where I successfully used Fetch regularly before this (school) year. It does not happen during downloads, only when originally connecting. I had the problem even before upgrading to OSX. Now I can once in a while get a connection on one of our computers still on OS9, but on my primary work computer which is OSX I have yet to get a connection. Since at work it is a large LAN with multiple servers and firewalls, I am sure that there has been some change at that level that is affecting FTP usage, but our system administrators assure me that there is no reason Fetch should not be working. I have been able to use some other FTP clients successfully but would prefer to be using Fetch because of its greater sophistication on some other aspects.

  [This message has been edited by dwillia (edited 02-11-2003).]

  Posted 21 years ago #

• Jim Matthews Administrator

  Could you post the contents of the Fetch Transcript window when you see this problem (which, it sounds like, is every time)? It would be interesting to see if the server in this case is also a Windows 2000 server.

  I'd also recommend trying with and without PASV checked in the Firewall section of Fetch Preferences.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 21 years ago #

• sansimeon Member

  I have sent you transcripts of PASV on and off..PASV on does not work at all..PASV off continues to show "reset by server"

  Thank you!

  Posted 21 years ago #