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Connection reset by the server: uploading issue (4 posts)

  • Started 6 years ago by Phunkmunkey
  • Latest reply 6 years ago from Scott McGuire
  • Phunkmunkey Member

    Hi guys,

    I have made some amendments to a site and am attempting to upload ("Put") the html pages to the server, however I receive an error message when attempting to do so. Was wondering you could shed some light.

    The error states:

    "Fetch could not put "Index.html" becuase the connection was reset by the server.

    Contact the server administrator to verify that you have the correct hostname.
    Serever responded: "Ok to send data" "

    appreciate any thoughts.. :)

    Posted 6 years ago #

  • Scott McGuire Administrator

    Hi,

    We'd like some more information to help diagnose the problem.

    After you try to upload and you get the error message, could you please choose Fetch Transcript from the Window menu, copy the entire contents of the transcript window, and paste them into a reply to this message? We'll take a look and try to figure out what's going on.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 6 years ago #

  • ruohomac Member

    Hi Scott,

    I'm getting the same error. Typically this happens when uploading large sites or subsystems, the last time it happened when I was uploading mediawiki on one of the sites. There seems to be no logic on when it happens but here's a cut of the transcript:

    PASV
    227 Entering Passive Mode (11,22,33,44,27,110).
    Making data connection to 11.22.33.44 port 7022
    STOR LinksUpdate.php
    150 Opening ASCII mode data connection for LinksUpdate.php
    226 Transfer complete.
    Transfer of LinksUpdate.php (19 201 bytes, 0 bytes/sec, 0:00 elapsed) completed at 4.4.2008 13.37.48
    PASV
    227 Entering Passive Mode (11,22,33,44,27,242).
    Making data connection to 11.22.33.44 port 7154
    STOR LoadBalancer.php
    150 Opening ASCII mode data connection for LoadBalancer.php
    Unsuccessful transfer of LoadBalancer.php (18 461/18 253 bytes, 0 bytes/sec, 0:00 elapsed) stopped at 4.4.2008 13.37.49 (error: 1,54)
    ftp_store_close: 1,54 (state == RPUT_CLOSING)
    ABOR
    226 Transfer complete.
    226 Abort successful
    PASV
    227 Entering Passive Mode (11,22,33,44,27,67).
    Making data connection to 11.22.33.44 port 6979
    LIST -al
    150 Opening ASCII mode data connection for file list

    ..and then it shows the file list successfully.

    Posted 6 years ago #

  • Scott McGuire Administrator

    Hi ruohomac,

    Random disconnects or connect resets while uploading a lot files are often caused by your router, or sometimes by the server you are uploading them to.

    But if you could please send an email describing your problem (same as you wrote here) to:

    bb at fetchsoftworks dot com

    we may be able to help find a solution for you.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 6 years ago #

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