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connection time out (2 posts)

  • Started 8 years ago by guest
  • Latest reply 8 years ago from Scott McGuire
  • guest Registered Member

    Recently i'm getting a erro
    (connection time out)
    What does it mean? Should i buy fetch again?
    Please let me know
    Alexandra

    Posted 8 years ago #

  • Scott McGuire Administrator

    Hi,

    If you were able to connect to the same server a few days ago without an error, it may mean that the server is having problems. There is most likely no need to buy Fetch again.

    If you could give us some more information, we'll try to figure out what's going on.

    After you try to connect and you get the error message, could you please choose Fetch Transcript from the Window menu, copy the entire contents of the transcript window, and paste them here?

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 8 years ago #

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