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Connection Time Out (5 posts)

  • Started 6 years ago by nstg81
  • Latest reply 6 years ago from nstg81
  • nstg81 Member

    Trying to upload new files to my site and kept getting a connection time out message "FTP server dropped connection" I even have this problem when trying to "mirror"
    Contacted my host and they said I need to adjust the ftp conection time on the "Fetch" end of this. How do I do that?
    using version 5.2.1

    Posted 6 years ago #

  • Scott McGuire Administrator

    Hi,

    In order to give you the best advice, we'd like some more information.

    We'd like to see a transcript of an attempt to upload; this will give us more information about what's going on.

    To do this:

    * Quit Fetch, if it's running.
    * Open Fetch again.
    * Connect to your server.
    * Try uploading again.
    * Then choose Fetch Transcript from the Window menu, copy the entire contents of the transcript window, and paste them into a reply to this message.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 6 years ago #

  • nstg81 Member

    Fetch 5.2.1 (5C263) Intel running on Mac OS X 10.4.9 (8R2232) Intel English
    StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1
    Partial serial FETCH5X001-QWP4-P656 T
    Connecting to khedivemini18wheelers.org port 21 (Mac OS X firewall is off) (10/1/07 2:18:02 PM)
    Connected to 72.22.70.31 port 21 (10/1/07 2:18:02 PM)
    220---------- Welcome to Pure-FTPd [TLS] ----------
    220-You are user number 1 of 50 allowed.
    220-Local time is now 11:09. Server port: 21.
    220 You will be disconnected after 15 minutes of inactivity.
    USER khedivem
    331 User khedivem OK. Password required
    PASS
    230-User khedivem has group access to: khedivem
    230 OK. Current restricted directory is /
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is your current location
    MACB ENABLE
    500 Unknown command
    CWD public_html/
    250 OK. Current directory is /public_html
    PWD
    257 "/public_html" is your current location
    TYPE A
    200 TYPE is now ASCII
    PASV
    227 Entering Passive Mode (72,22,70,31,31,219)
    Making data connection to 72.22.70.31 port 8155
    LIST -al
    150 Accepted data connection
    drwxr-xr-x 19 3921 khedivem 1024 Oct 1 07:29 .
    drwxr-xr-x 8 3921 khedivem 512 Aug 19 09:01 ..
    -rw-r--r-- 1 3921 khedivem 24635 Sep 29 09:05 2005 Imperial Session.html
    drwxr-xr-x 2 3921 khedivem 2048 Sep 29 09:05 2005 Imperial Session_files
    -rw-r--r-- 1 3921 khedivem 25405 Sep 29 09:27 2006 Oyster Bowl Tailgate Party.html
    drwxr-xr-x 2 3921 khedivem 2048 Sep 29 09:27 2006 Oyster Bowl Tailgate Party_files
    -rw-r--r-- 1 3921 khedivem 13916 Sep 29 09:35 About Us.html
    drwxr-xr-x 2 3921 khedivem 1024 Sep 29 09:35 About Us_files
    -rw-r--r-- 1 3921 khedivem 15318 Sep 29 09:43 Contact.html
    drwxr-xr-x 2 3921 khedivem 1024 Sep 29 09:43 Contact_files
    -rw-r--r-- 1 3921 khedivem 11670 Sep 29 10:02 Dave's Obstacle Course Run.html
    drwxr-xr-x 2 3921 khedivem 1024 Sep 29 10:02 Dave's Obstacle Course Run_files
    -rw-r--r-- 1 3921 khedivem 12658 Sep 29 10:20 Home.html
    drwxr-xr-x 2 3921 khedivem 1536 Sep 29 10:19 Home_files
    drwxr-xr-x 2 3921 khedivem 512 Sep 29 10:21 Images
    -rw-r--r-- 1 3921 khedivem 11635 Sep 29 11:03 Jim's Obstacle Course Run.html
    drwxr-xr-x 2 3921 khedivem 1024 Sep 29 11:03 Jim's Obstacle Course Run_files
    -rw-r--r-- 1 3921 khedivem 40804 Sep 29 11:31 Just Hangin' Out.html
    drwxr-xr-x 2 3921 khedivem 3072 Sep 29 11:31 Just Hangin' Out_files
    -rw-r--r-- 1 3921 khedivem 12821 Sep 29 11:43 Links.html
    drwxr-xr-x 2 3921 khedivem 1536 Sep 29 11:43 Links_files
    -rw-r--r-- 1 3921 khedivem 31112 Sep 29 11:58 MASA & SASA .html
    drwxr-xr-x 2 3921 khedivem 2560 Sep 29 11:58 MASA & SASA _files
    -rw-r--r-- 1 3921 khedivem 10067 Sep 30 12:32 MASA 2007 Competition.html
    drwxr-xr-x 2 3921 khedivem 1024 Sep 30 10:58 MASA 2007 Competition_files
    -rw-r--r-- 1 3921 khedivem 14744 Oct 1 06:49 Movies.html
    drwxr-xr-x 2 3921 khedivem 1536 Oct 1 06:49 Movies_files
    drwxr-xr-x 2 3921 khedivem 512 Oct 1 07:04 Parade photos_files
    drwxr-xr-x 2 3921 khedivem 1536 Oct 1 07:34 Pictures_files
    -rw-r--r-- 1 3921 khedivem 10995 Sep 29 09:50 dan obsticale.html
    drwxr-xr-x 2 3921 khedivem 1024 Sep 29 09:50 dan obsticale_files
    -rw-r--r-- 1 3921 khedivem 306 Sep 29 10:21 index.html
    -rw-r--r-- 1 3921 khedivem 22727 Sep 29 11:41 kid truckers.html
    drwxr-xr-x 2 3921 khedivem 2048 Sep 29 11:41 kid truckers_files
    226-Options: -a -l
    226 34 matches total
    PASV
    227 Entering Passive Mode (72,22,70,31,32,44)
    Making data connection to 72.22.70.31 port 8236
    STOR Pictures.html
    150 Accepted data connection
    226-File successfully transferred
    226 1.996 seconds (measured here), 9.12 Kbytes per second
    Transfer of Pictures.html (18,816 bytes, 18,816 bytes/sec, 0:01 elapsed) completed at 10/1/07 2:18:39 PM
    CWD Rockfish Tournament_files
    550 Can't change directory to Rockfish Tournament_files: No such file or directory
    MKD Rockfish Tournament_files
    257 "Rockfish Tournament_files" : The directory was successfully created
    CWD Rockfish Tournament_files
    250 OK. Current directory is /public_html/Rockfish Tournament_files
    PWD
    257 "/public_html/Rockfish Tournament_files" is your current location
    TYPE I
    200 TYPE is now 8-bit binary
    PASV
    227 Entering Passive Mode (72,22,70,31,31,152)
    Making data connection to 72.22.70.31 port 8088
    STOR fishfez.jpg
    150 Accepted data connection
    226-File successfully transferred
    226 1.647 seconds (measured here), 6.30 Kbytes per second
    Transfer of fishfez.jpg (10,620 bytes, 10,620 bytes/sec, 0:01 elapsed) completed at 10/1/07 2:18:45 PM
    PASV
    227 Entering Passive Mode (72,22,70,31,31,221)
    Making data connection to 72.22.70.31 port 8157
    STOR imageEffectsAbove_fishfez.png
    150 Accepted data connection
    226-File successfully transferred
    226 0.117 seconds (measured here), 3.28 Kbytes per second
    Transfer of imageEffectsAbove_fishfez.png (392 bytes, 0 bytes/sec, 0:00 elapsed) completed at 10/1/07 2:18:48 PM
    PASV
    227 Entering Passive Mode (72,22,70,31,32,3)
    Making data connection to 72.22.70.31 port 8195
    STOR imageEffectsBelow_fishfez.png
    150 Accepted data connection
    226-File successfully transferred
    226 0.104 seconds (measured here), 6.74 Kbytes per second
    Transfer of imageEffectsBelow_fishfez.png (719 bytes, 0 bytes/sec, 0:00 elapsed) completed at 10/1/07 2:18:49 PM
    PASV
    227 Entering Passive Mode (72,22,70,31,31,171)
    Making data connection to 72.22.70.31 port 8107
    STOR navbar_0_normal.png
    150 Accepted data connection
    226-File successfully transferred
    226 0.111 seconds (measured here), 6.94 Kbytes per second
    Transfer of navbar_0_normal.png (789 bytes, 0 bytes/sec, 0:00 elapsed) completed at 10/1/07 2:18:49 PM
    PASV
    227 Entering Passive Mode (72,22,70,31,32,57)
    Making data connection to 72.22.70.31 port 8249
    STOR navbar_0_rollover.png
    150 Accepted data connection
    226-File successfully transferred
    226 0.139 seconds (measured here), 4.01 Kbytes per second
    Transfer of navbar_0_rollover.png (570 bytes, 0 bytes/sec, 0:00 elapsed) completed at 10/1/07 2:18:50 PM
    PASV
    227 Entering Passive Mode (72,22,70,31,31,159)
    Making data connection to 72.22.70.31 port 8095
    STOR navbar_1_normal.png
    150 Accepted data connection
    226-File successfully transferred
    226 0.122 seconds (measured here), 10.81 Kbytes per second
    Transfer of navbar_1_normal.png (1,351 bytes, 0 bytes/sec, 0:00 elapsed) completed at 10/1/07 2:18:53 PM
    PASV
    227 Entering Passive Mode (72,22,70,31,32,20)
    Making data connection to 72.22.70.31 port 8212
    STOR navbar_1_rollover.png
    150 Accepted data connection
    226-File successfully transferred
    226 0.127 seconds (measured here), 6.70 Kbytes per second
    Transfer of navbar_1_rollover.png (871 bytes, 0 bytes/sec, 0:00 elapsed) completed at 10/1/07 2:18:54 PM
    PASV
    227 Entering Passive Mode (72,22,70,31,31,214)
    Making data connection to 72.22.70.31 port 8150
    STOR navbar_2_normal.png
    150 Accepted data connection
    226-File successfully transferred
    226 0.205 seconds (measured here), 9.08 Kbytes per second
    Transfer of navbar_2_normal.png (1,901 bytes, 0 bytes/sec, 0:00 elapsed) completed at 10/1/07 2:18:54 PM
    PASV
    227 Entering Passive Mode (72,22,70,31,31,217)
    Making data connection to 72.22.70.31 port 8153
    STOR navbar_2_rollover.png
    150 Accepted data connection
    226-File successfully transferred
    226 0.143 seconds (measured here), 7.95 Kbytes per second
    Transfer of navbar_2_rollover.png (1,166 bytes, 0 bytes/sec, 0:00 elapsed) completed at 10/1/07 2:18:55 PM
    PASV
    227 Entering Passive Mode (72,22,70,31,31,152)
    Making data connection to 72.22.70.31 port 8088
    STOR navbar_3_normal.png
    150 Accepted data connection
    226-File successfully transferred
    226 0.125 seconds (measured here), 9.34 Kbytes per second
    Transfer of navbar_3_normal.png (1,198 bytes, 0 bytes/sec, 0:00 elapsed) completed at 10/1/07 2:18:55 PM
    PASV
    227 Entering Passive Mode (72,22,70,31,31,221)
    Making data connection to 72.22.70.31 port 8157
    STOR navbar_3_rollover.png
    150 Accepted data connection
    226-File successfully transferred
    226 0.133 seconds (measured here), 6.01 Kbytes per second
    Transfer of navbar_3_rollover.png (818 bytes, 0 bytes/sec, 0:00 elapsed) completed at 10/1/07 2:18:56 PM
    PASV
    227 Entering Passive Mode (72,22,70,31,31,251)
    Making data connection to 72.22.70.31 port 8187
    STOR navbar_4_normal.png
    150 Accepted data connection
    226-File successfully transferred
    226 0.107 seconds (measured here), 10.45 Kbytes per second
    Transfer of navbar_4_normal.png (1,148 bytes, 0 bytes/sec, 0:00 elapsed) completed at 10/1/07 2:18:56 PM
    PASV
    227 Entering Passive Mode (72,22,70,31,31,234)
    Making data connection to 72.22.70.31 port 8170
    STOR navbar_4_rollover.png
    150 Accepted data connection
    226-File successfully transferred
    226 0.161 seconds (measured here), 4.52 Kbytes per second
    Transfer of navbar_4_rollover.png (745 bytes, 0 bytes/sec, 0:00 elapsed) completed at 10/1/07 2:18:57 PM
    PASV
    227 Entering Passive Mode (72,22,70,31,32,56)
    Making data connection to 72.22.70.31 port 8248
    STOR navbar_5_normal.png
    150 Accepted data connection
    226-File successfully transferred
    226 1.587 seconds (measured here), 453.69 bytes per second
    Transfer of navbar_5_normal.png (720 bytes, 720 bytes/sec, 0:01 elapsed) completed at 10/1/07 2:18:59 PM
    PASV
    227 Entering Passive Mode (72,22,70,31,31,181)
    Making data connection to 72.22.70.31 port 8117
    STOR navbar_5_rollover.png
    150 Accepted data connection
    226-File successfully transferred
    226 0.119 seconds (measured here), 4.12 Kbytes per second
    Transfer of navbar_5_rollover.png (500 bytes, 0 bytes/sec, 0:00 elapsed) completed at 10/1/07 2:18:59 PM
    PASV
    227 Entering Passive Mode (72,22,70,31,31,173)
    Making data connection to 72.22.70.31 port 8109
    STOR navbar_6_normal.png
    150 Accepted data connection
    226-File successfully transferred
    226 0.169 seconds (measured here), 7.13 Kbytes per second
    Transfer of navbar_6_normal.png (1,236 bytes, 0 bytes/sec, 0:00 elapsed) completed at 10/1/07 2:19:00 PM
    PASV
    227 Entering Passive Mode (72,22,70,31,32,25)
    Making data connection to 72.22.70.31 port 8217
    STOR navbar_6_rollover.png
    150 Accepted data connection
    Unsuccessful transfer of navbar_6_rollover.png (796/796 bytes, 17 bytes/sec, 0:46 elapsed) stopped at 10/1/07 2:19:47 PM (error: 1,54)
    ftp_store_close: 1,54 (state == RPUT_CLOSING)
    ABOR
    426 Transfer aborted
    226 Transfer aborted
    The last few tries I have only been selecting afew files at time to up load and still get the same thing.
    Here is my last attempt

    TYPE A
    send_cmd():con_conn->Putline() returns 2,-50
    ftp_list: 2,-30014 (state == GETTING_LIST)
    QUIT
    send_cmd():con_conn->Putline() returns 2,-50
    Update check skipped at 10/01/2007 02:19 PM (next check after 10/01/2007 03:20 PM)
    Update check started at 10/01/2007 03:20 PM
    Update check skipped at 10/01/2007 03:21 PM (next check after 10/09/2007 02:11 PM)

    Posted 6 years ago #

  • Scott McGuire Administrator

    Hi,

    We're sorry, but despite what your host said, these do not appear to be timeout errors. There is no setting in Fetch to adjust that will help with these errors. It appears to be a problem with the server.

    You should see if the server accepts SFTP connections; if you can connect via SFTP, you may not encounter the same problems. Unfortunately, not all servers support SFTP.

    Otherwise, the best we can suggest is that you use the Mirror command repeatedly - it will at least pick up where the previous transfer left off, so that you do not have to re-transfer files that have already been transferred successfully, and eventually all your files will get transferred to the server.

    Thanks, and sorry not to have a better answer.

    Scott McGuire
    Fetch Softworks

    Posted 6 years ago #

  • nstg81 Member

    OK thanks for the help,
    I almost have a complete down load now, as I have been just transfering a few files at a time, I 'll let you know about SFTP connection .
    thanks again.

    Posted 6 years ago #

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