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Connects to server but won't do anything else (4 posts)

  • Started 4 years ago by Stacey Steck
  • Latest reply 4 years ago from Scott McGuire
  • Stacey Steck Member

    Greetings. I have successfully and gratefully used Fetch for years without problems. Recently I changed wireless routers to a D-link DIR-320. Since then, I have been able to connect to my server, but no other Fetch functions work. For example, when trying to view the contents of a folder, some of the files show, but Fetch does not complete the action (dog continues to run). When trying to upload a file, the action fails.

    I have Passive Mode Transfers checked and my OSX is not using a firewall. I am posting the transcript below. Any help you can offer is appreciated.

    Fetch 5.5.1 (5E634) Intel running on Mac OS X 10.5.8 (9L30) Intel English
    StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1
    Partial serial FETCHEX001-L5GH-UNGE T
    Connecting to ftp.ecfcr.net port 21 (Mac OS X firewall is allowing connections) (8/10/09 11:41 AM)
    Connected to 70.85.215.2 port 21 (8/10/09 11:41 AM)
    220---------- Welcome to Pure-FTPd [TLS] ----------
    220-You are user number 3 of 50 allowed.
    220-Local time is now 12:42. Server port: 21.
    220-This is a private system - No anonymous login
    220 You will be disconnected after 15 minutes of inactivity.
    USER ecfcr_stacey@ecfcr.net
    331 User ecfcr_stacey@ecfcr.net OK. Password required
    PASS
    230-User ecfcr_stacey@ecfcr.net has group access to: ecfcr
    230 OK. Current restricted directory is /
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is your current location
    MACB ENABLE
    500 Unknown command
    PWD
    257 "/" is your current location
    Retrieved 28 items from file list cache, stored 8/10/09 10:51 AM
    CWD archives
    250 OK. Current directory is /archives
    PWD
    257 "/archives" is your current location
    TYPE A
    200 TYPE is now ASCII
    PASV
    227 Entering Passive Mode (70,85,215,2,46,109)
    Making data connection to 70.85.215.2 port 11885
    LIST -al
    150 Accepted data connection
    drwxr-xr-x 3 ecfcr ecfcr 4096 Aug 10 12:20 .
    drwxr-x--- 16 ecfcr 99 4096 Apr 17 00:50 ..
    -rw-r--r-- 1 ecfcr ecfcr 80408 Oct 25 2007 A Faithful Flame.pdf
    -rw-r--r-- 1 ecfcr ecfcr 72930 Mar 10 2008 Afraid.pdf
    -rw-r--r-- 1 ecfcr ecfcr 56060 Mar 28 2008 Alajuela.pdf
    -rw-r--r-- 1 ecfcr ecfcr 67430 Aug 28 2008 Ark.pdf
    -rw-r--r-- 1 ecfcr ecfcr 66879 Apr 27 20:43 Boyle.pdf
    -rw-r--r-- 1 ecfcr ecfcr 47144 Sep 1 2006 Bread for Life.pdf
    -rw-r--r-- 1 ecfcr ecfcr 72327 Jun 9 2008 Cannons.pdf
    -rw-r--r-- 1 ecfcr ecfcr 76137 Oct 25 2008 Ceasar.pdf
    -rw-r--r-- 1 ecfcr ecfcr 59744 Oct 25 2007 Chasm.pdf
    -rw-r--r-- 1 ecfcr ecfcr 75649 Mar 10 2008 Comma.pdf
    -rw-r--r-- 1 ecfcr ecfcr 63005 Sep 1 2006 Conscientous Objection.pdf
    -rw-r--r-- 1 ecfcr ecfcr 93129 Sep 1 2006 Desperate Times.pdf
    -rw-r--r-- 1 ecfcr ecfcr 88864 Mar 10 2008 Devil.pdf
    -rw-r--r-- 1 ecfcr ecfcr 53276 Jan 2 2007 Does This Match.pdf
    -rw-r--r-- 1 ecfcr ecfcr 41293 Dec 7 2006 Don’t Look Now.pdf
    -rw-r--r-- 1 ecfcr ecfcr 55666 Aug 11 2008 Dreaming.pdf
    -rw-r--r-- 1 ecfcr ecfcr 71667 Jun 9 2008 Drip.pdf
    -rw-r--r-- 1 ecfcr ecfcr 62948 Sep 2 2007 Duh.pdf
    -rw-r--r-- 1 ecfcr ecfcr 74532 Mar 28 23:26 Eternity.pdf
    -rw-r--r-- 1 ecfcr ecfcr 60350 Jan 2 2007 Expect the Unexpected.pdf
    -rw-r--r-- 1 ecfcr ecfcr 68513 Dec 30 2008 Favored.pdf
    -rw-r--r-- 1 ecfcr ecfcr 62402 Dec 3 2008 Flask.pdf
    -rw-r--r-- 1 ecfcr ecfcr 73724 Mar 10 2008 Follow.pdf
    -rw-r--r-- 1 ecfcr ecfcr 60530 Sep 1 2006 Freed From the Need to Succeed.pdf
    -rw-r--r-- 1 ecfcr ecfcr 36539 Sep 1 2006 From Doubt to Dancing.pdf
    -rw-r--r-- 1 ecfcr ecfcr 53768 Jun 11 2007 From Preachin to Messin.pdf
    -rw-r--r-- 1 ecfcr ecfcr 68195 Jun 25 2008 Gloom.pdf
    -rw-r--r-- 1 ecfcr ecfcr 59739 Dec 7 2006 God is Good.pdf
    -rw-r--r-- 1 ecfcr ecfcr 54347 Jul 16 2008 Guile.pdf
    -rw-r--r-- 1 ecfcr ecfcr 71186 Jun 20 2008 Harassed.pdf
    -rw-r--r-- 1 ecfcr ecfcr 75375 Jan 25 2007 Heart Hands and Voice.pdf
    -rw-r--r-- 1 ecfcr ecfcr 63428 Dec 7 2006 Hedging Our Bets.pdf
    -rw-r--r-- 1 ecfcr ecfcr 75201 Mar 28 2008 Hopes.pdf
    -rw-r--r-- 1 ecfcr ecfcr 80979 Apr 21 2008 Hump.pdf
    -rw-r--r-- 1 ecfcr ecfcr 76418 Sep 1 2006 I Cannot Go In These.pdf
    -rw-r--r-- 1 ecfcr ecfcr 60783 Jul 22 2007 I Know a Healing God.pdf
    -rw-r--r-- 1 ecfcr ecfcr 71235 May 7 2008 Innerspace.pdf
    -rw-r--r-- 1 ecfcr ecfcr 75860 Apr 21 2008 Jazz.pdf
    -rw-r--r-- 1 ecfcr ecfcr 4024832 Dec 3 2008 King.ppt
    -rw-r--r-- 1 ecfcr ecfcr 64180 Dec 7 2006 Laughing at the Lord's Table.pdf
    -rw-r--r-- 1 ecfcr ecfcr 73862 Sep 26 2008 Least.pdf
    -rw-r--r-- 1 ecfcr ecfcr 57032 Dec 11 2007 Lightning in a Bottle.pdf
    -rw-r--r-- 1 ecfcr ecfcr 57032 Dec 11 2007 Lightning.pdf
    -rw-r--r-- 1 ecfcr ecfcr 60848 Oct 25 2007 Lois and Eunice.pdf
    -rw-r--r-- 1 ecfcr ecfcr 61861 Apr 10 2007 Looking for Life.pdf
    -rw-r--r-- 1 ecfcr ecfcr 57996 Sep 17 2007 Lost.pdf
    -rw-r--r-- 1 ecfcr ecfcr 36985 Apr 10 2007 Making Connections.pdf
    -rw-r--r-- 1 ecfcr ecfcr 70884 Dec 7 2006 Miraculous Listening.pdf
    -rw-r--r-- 1 ecfcr ecfcr 33433 Jun 11 2007 Mixing It Up.pdf
    -rw-r--r-- 1 ecfcr ecfcr 68576 May 11 11:52 Money.pdf
    -rw-r--r-- 1 ecfcr ecfcr 67509 Mar 10 2008 Mud.pdf
    -rw-r--r-- 1 ecfcr ecfcr 54895 Jun 11 2007 New Beatitudes.pdf
    -rw-r--r-- 1 ecfcr ecfcr 60137 Jul 22 2007 No Good Deed Goes Unpunished.pdf
    -rw-r--r-- 1 ecfcr ecfcr 56541 Jan 3 2008 Nobody.pdf
    -rw-r--r-- 1 ecfcr ecfcr 51311 Dec 7 2006 Overlooking the Obvious.pdf
    -rw-r--r-- 1 ecfcr ecfcr 63105 Mar 11 23:11 Paradox.pdf
    -rw-r--r-- 1 ecfcr ecfcr 50669 Jul 22 2007 Pin Drop.pdf
    ABOR
    226-Options: -a -l
    226 126 matches total
    500 ?
    TYPE I
    200 TYPE is now 8-bit binary
    PASV
    227 Entering Passive Mode (70,85,215,2,161,61)
    Making data connection to 70.85.215.2 port 41277
    STOR Village.pdf
    150 Accepted data connection
    Unsuccessful transfer of Village.pdf as binary data (62,917/62,917 bytes, 4,494 bytes/sec, 0:14 elapsed) stopped at 8/10/09 11:42 AM (error: 2,-128)
    ABOR
    get_reply():con_conn->Getline() returns 1,54

    Posted 4 years ago #

  • Scott McGuire Administrator

    HI Stacey,

    The first thing I'd suggest is try unchecking the "Use passive mode transfers" checkbox and see if that helps.

    If that doesn't help, I'd try connecting your Mac directly to your cable/DSL modem (bypassing the new router), if possible, to verify that it's the cause of the problem, and not that your server is just suddenly having problems.

    Let us know how those two suggestions go.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 4 years ago #

  • Stacey Steck Member

    Scott,

    It now works, but I am not sure I can tell you why. However, here is what we did:

    It worked plugged directly into the modem.

    Changing the Active/Passive setting didn't change anything.

    We then configured port forwarding in the router with a new static IP address, and then it worked. We used the port info from the Fetch transcript I sent you earlier.

    Then, just for kicks, we turned off the port forwarding and it still worked!

    However, even as I was writing this, I went back and checked on how the Passive box was checked. I found it unchecked. So I checked it and Fetch stopped working. I unchecked and it still didn't. So I unchecked it, closed and reopened Fetch and lo and behold it worked. Subsequent tests confirm that one must close and reopen the program for that change to take effect.

    Nevertheless, all the port configuring and unconfiguring took place without changing the Active/Passive setting.

    Hope this helps you help someone else in the future, for whatever it's worth! Thanks for your suggestion.

    Peace,

    Stacey

    Posted 4 years ago #

  • Scott McGuire Administrator

    Hi Stacey,

    Some routers can get confused when you start with active and switch to passive (or vice versa) - usually quitting Fetch and re-opening and starting fresh unconfuses them. So that's my guess for at least part of the behavior you saw.

    Anyway, I'm glad it seems to be working now - thanks for the followup.

    Best,

    Scott McGuire
    Fetch Softworks

    Posted 4 years ago #

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