Fetch Softworks

constantly dropping connection (5 posts)

• Started 18 years ago by sephfire
• Latest reply 18 years ago from Jim Matthews

• sephfire Member

  About 24 hours ago I was attempting to upload some very small files and in the middle of the second one, it stalled/disconnected. This problem continued through the rest of the day, even when I tried with other files.

  Now it gives me a "dropped connection (server may be busy right now)" EVERY time I try to upload anything (and sometimes even when I'm just navigating the directories). My website and its files load just fine at good speed in my web browser, but Fetch isn't being any more cooperative than before.

  I'm out of ideas...

  Posted 18 years ago #

• Jim Matthews Administrator

  The next time you see a problem could you choose "Fetch Transcript" from the Window menu and post the contents?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 18 years ago #

• sephfire Member

  Well, I'm not getting the error message anymore. Now it's just stalling out. I got three jpgs through, but anything bigger and it just won't go.

  Here's what the transcript said:

  SYST
  215 UNIX Type: L8
  PWD
  257 "/" is current directory.
  MACB ENABLE
  500 MACB not understood
  CWD sephfire.com/music
  250 CWD command successful.
  PWD
  257 "/sephfire.com/music" is current directory.
  TYPE I
  200 Type set to I
  PASV
  227 Entering Passive Mode (69,49,232,9,196,119).
  STOR inciting_incident.mp3
  150 Opening BINARY mode data connection for inciting_incident.mp3

  I couldn't find anything weird in there. If it gives me that message again, I'll post the transcript for ya.

  Posted 18 years ago #

• sephfire Member

  Day 3 and still failing consistently. This is getting old.

  Got the message again. Here's the transcript.

  CWD archive
  250 CWD command successful.
  PWD
  257 "/sephfire.com/archive" is current directory.
  PASV
  227 Entering Passive Mode (69,49,232,9,135,49).
  LIST
  150 Opening ASCII mode data connection for file list
  -rw-r--r-- 1 dfloyd dfloyd 91056 Jul 15 00:09 arguinginternet.jpg
  -rw-r--r-- 1 dfloyd dfloyd 13197 Jun 2 02:22 best.swf
  -rw-r--r-- 1 dfloyd dfloyd 19818 Jul 15 00:09 deadhorse.jpg
  -rw-r--r-- 1 dfloyd dfloyd 224560 Jul 15 00:11 fanbabies.jpg
  -rw-r--r-- 1 dfloyd dfloyd 64655 Jul 15 00:13 fantendo.jpg
  -rw-r--r-- 1 dfloyd dfloyd 79566 Jul 15 00:18 own3d1.jpg
  -rw-r--r-- 1 dfloyd dfloyd 47027 Jul 15 00:18 own3d2.jpg
  -rw-r--r-- 1 dfloyd dfloyd 66329 Jul 15 00:16 prot.jpg
  -rw-r--r-- 1 dfloyd dfloyd 15009 Jul 15 00:18 tothemoon.jpg
  -rw-r--r-- 1 dfloyd dfloyd 42412 Jul 29 01:07 vgcats_coffee.jpg
  226 Transfer complete.
  TYPE I
  ftp_store_setup: -30014 (state == PUT_SETTING_UP)

  Anything in there?

  Posted 18 years ago #

• Jim Matthews Administrator

  Sorry for the delay in responding. Unfortunately the transcripts don't offer much to go on, but it looks like your Internet connection is having trouble transmitting data. That would explain why you are only seeing problems uploading files (and not, say, browsing the web or reading email).

  I would recommend trying a different FTP client; if you see the same problem you'll know it's a problem with your connection, and you can contact your ISP for assistance.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 18 years ago #