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crashing (2 posts)

  • Started 8 years ago by risun
  • Latest reply 8 years ago from Scott McGuire
  • risun Member

    I have Mac Tiger 10.4.2....and my Fetch 5.0.4 is crashing....never starts up. Prevously working though in 10.4. Any ideas?

    Posted 8 years ago #

  • Scott McGuire Administrator

    Hi,

    Sorry you're having troubles. Could you mail your Fetch.crash.log, com.fetchsoftworks.Fetch.plist, and Fetch Prefs files to bugs at fetchsoftworks dot com?

    To find the Fetch.crash.log file:

    * Choose "Home" from the Go menu in the Finder
    * Open the Library folder
    * Open the Logs folder
    * Open the CrashReporter folder

    To find the com.fetchsoftworks.Fetch.plist and Fetch Prefs files:

    * Choose "Home" from the Go menu in the Finder
    * Open the Library folder
    * Open the Preferences folder

    After sending the files, try moving the com.fetchsoftworks.Fetch.plist and Fetch Prefs files to the desktop, and then launching Fetch; does that make the crashes stop?

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 8 years ago #

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