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Creating a folder for a client to transfer files to delete? (2 posts)

  • Started 1 year ago by Lindsay
  • Latest reply 1 year ago from Jim Matthews
  • Lindsay Member

    I am trying to create a folder inside the ftp site for a client to transfer previously uploaded files for me to delete (they are now obsolete). When I click the "New Folder" icon, I get this:
    "Fetch could not create the folder 'Files to Delete' because the FTP server sent an unexpected response."
    Check the Fetch Transcript window for more information. Server responded: "Files to delete: Permission denied."

    Posted 1 year ago #

  • Jim Matthews Administrator

    Hi,

    The server is saying that you don't have permission to create a folder at that location. You could perhaps create the folder in another location on the server, or else contact the server administrators to see if the permissions could be changed.

    Jim Matthews
    Fetch Softworks

    Posted 1 year ago #

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