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Creating Private folder for Client... (6 posts)

  • Started 7 years ago by Monte
  • Latest reply 1 year ago from Jim Matthews
  • Monte Member

    Hi Jim,

    Like Wayne in his question, I also want to create a private exclusive area on our current ftp that a client can log in to and upload or download. Likewise, I don't want the client to see any other files or directories, just the one spot he logs into.

    We had done this with a previous client, but have since lost the process documentation. I am pretty sure it was something we set up through Fetch and using our current ftp (in effect, partitioning part of our ftp storage space to accommodate the client's needs).

    IS this something we did through Fetch, or am I not recalling that directly? Please let me know (and please excuse my ignorance),

    Many thanks,
    -Monte

    Posted 7 years ago #

  • Scott McGuire Administrator

    Hi Monte,

    No, that is not something you can set up with Fetch; set-ups like that require changes that can only be made on the server with commands that Fetch cannot send to it.

    As Jim noted, you'll need to talk to your service provider (the company who runs your server) about how you might set something like this up on your account.

    Once you've got it set up, though, you and the client should be able to use Fetch to access the folder and files, though.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 7 years ago #

  • Laurel Member

    Is this answer still relevant 6 years later? I need to know the answer to this same question but I'm hoping now that it's 2013 Fetch supports this feature...

    thanks!

    Posted 1 year ago #

  • Jim Matthews Administrator

    Yes, that answer is still relevant. There isn't a standard way for an FTP client like Fetch to set up a private server folder. Different servers handle that sort of thing in different ways, and don't provide a way for Fetch to play a part.

    Jim Matthews
    Fetch Softworks

    Posted 1 year ago #

  • Laurel Member

    Thanks for the info Jim. Can you point me where to go to learn how to do that?

    Posted 1 year ago #

  • Jim Matthews Administrator

    You should contact your hosting company, to see whether they support that sort of access, and, if so, how to set it up. The answers will vary from provider to provider.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 1 year ago #

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