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deleting files (5 posts)

  • Started 7 years ago by Linda Norris
  • Latest reply 7 years ago from Linda Norris
  • Linda Norris Member

    I am unable to delete several .qxb and .sitx files from my site which is very irritating. Is there some way round this please?

    Posted 7 years ago #

  • Scott McGuire Administrator

    Hi Linda,

    Sorry to hear you're having problems. Could you please do the following?

    * Quit Fetch.
    * Open Fetch again.
    * Connect to your site.
    * Try to delete one or two of the problem files.
    * Then choose Fetch Transcript from the Window menu, copy the entire contents of the transcript window, and paste it into a reply to this message.

    We'll take a look and try to figure out what's going on.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 7 years ago #

  • Linda Norris Member

    Fetch 5.1.1 (5B388) PowerPC running on Mac OS X 10.4.8 (8L127) PowerPC English
    StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1
    Partial serial FETCH5X001-NSRP-R4LD T
    Connecting to ftp.palgrave.co.uk port 21 (OS X firewall is off) (3/11/06 10:37:34)
    Connected to 62.189.37.81 port 21 (3/11/06 10:37:34)
    220 Microsoft FTP Service
    USER aardvark
    331 Password required for aardvark.
    PASS
    230 User aardvark logged in.
    SYST
    215 Windows_NT
    PWD
    257 "/aardvark" is current directory.
    MACB ENABLE
    500 'MACB ENABLE': command not understood
    PWD
    257 "/aardvark" is current directory.
    PWD
    257 "/aardvark" is current directory.
    TYPE A
    200 Type set to A.
    PASV
    227 Entering Passive Mode (62,189,37,81,7,131).
    LIST -al
    125 Data connection already open; Transfer starting.
    08-08-06 02:33PM <dir> Inbound
    11-03-06 10:26AM <dir> Outbound
    226 Transfer complete.
    CWD Inbound
    250 CWD command successful.
    PWD
    257 "/aardvark/Inbound" is current directory.
    PASV
    227 Entering Passive Mode (62,189,37,81,7,132).
    LIST -al
    125 Data connection already open; Transfer starting.
    09-25-06 11:35AM <dir> For Barbara
    10-27-06 04:08PM <dir> For Isobel
    07-25-06 01:33PM <dir> For Jo
    10-13-06 12:41PM <dir> For Phillipa
    07-18-06 09:44AM <dir> To Paul Fielding
    08-08-06 02:33PM <dir> To Tina
    226 Transfer complete.
    CWD For Barbara
    250 CWD command successful.
    PWD
    257 "/aardvark/Inbound/For Barbara" is current directory.
    PASV
    227 Entering Passive Mode (62,189,37,81,7,133).
    LIST -al
    125 Data connection already open; Transfer starting.
    11-03-06 10:27AM <dir> Hogston_14039_87807
    07-27-06 01:39PM <dir> Horobin_14039_93564
    226 Transfer complete.
    CWD Hogston_14039_87807
    250 CWD command successful.
    PWD
    257 "/aardvark/Inbound/For Barbara/Hogston_14039_87807" is current directory.
    PASV
    227 Entering Passive Mode (62,189,37,81,7,134).
    LIST -al
    125 Data connection already open; Transfer starting.
    09-25-06 11:35AM <dir> application
    09-22-06 10:56AM 23142 Hogston final pagination.pdf
    11-03-06 10:28AM <dir> magenta text
    226 Transfer complete.
    CWD application
    250 CWD command successful.
    PWD
    257 "/aardvark/Inbound/For Barbara/Hogston_14039_87807/application" is current directory.
    PASV
    227 Entering Passive Mode (62,189,37,81,7,136).
    LIST -al
    125 Data connection already open; Transfer starting.
    09-25-06 11:35AM <dir> fonts
    09-22-06 10:56AM <dir> text
    226 Transfer complete.
    CWD text
    250 CWD command successful.
    PWD
    257 "/aardvark/Inbound/For Barbara/Hogston_14039_87807/application/text" is current directory.
    PASV
    227 Entering Passive Mode (62,189,37,81,7,137).
    LIST -al
    125 Data connection already open; Transfer starting.
    09-22-06 10:53AM 28760 Hogston 3rd BOOK.qxb
    09-22-06 10:53AM 39585 Hogston 3rd LIBRARY.sitx
    09-22-06 10:54AM 93197 14039_87807_01_prels.sitx
    09-22-06 10:54AM 149757 14039_87807_02_cha01.sitx
    09-22-06 10:54AM 201584 14039_87807_03_cha02.sitx
    09-22-06 10:54AM 128068 14039_87807_04_cha03.sitx
    09-22-06 10:54AM 417738 14039_87807_05_cha04.sitx
    09-22-06 10:54AM 282797 14039_87807_06_cha05.sitx
    09-22-06 10:54AM 467291 14039_87807_07_cha06.sitx
    09-22-06 10:55AM 1274436 14039_87807_08_cha07.sitx
    09-22-06 10:55AM 154379 14039_87807_09_cha08.sitx
    09-22-06 10:55AM 234736 14039_87807_10_cha09.sitx
    09-22-06 10:55AM 163093 14039_87807_11_cha10.sitx
    09-22-06 10:55AM 220732 14039_87807_12_cha11.sitx
    09-22-06 10:55AM 126524 14039_87807_13_cha12.sitx
    09-22-06 10:55AM 136627 14039_87807_14_cha13.sitx
    09-22-06 10:56AM 179955 14039_87807_15_cha14.sitx
    09-22-06 10:56AM 126748 14039_87807_16_cha15.sitx
    09-22-06 10:56AM 206540 14039_87807_17_cha16.sitx
    09-22-06 10:56AM 201498 14039_87807_18_cha17.sitx
    09-22-06 10:56AM 244563 14039_87807_19_cha18.sitx
    09-22-06 10:56AM 78267 14039_87807_20_cha19.sitx
    09-22-06 10:56AM 103319 14039_87807_21_ind01.sitx
    226 Transfer complete.
    DELE Hogston 3rd BOOK.qxb
    550 Hogston 3rd BOOK.qxb: The system cannot find the file specified.
    ftp_delete or ftp_rmdir: -30006 (state == RDEL_DELETING)
    PWD
    257 "/aardvark/Inbound/For Barbara/Hogston_14039_87807/application/text" is current directory.
    PASV
    227 Entering Passive Mode (62,189,37,81,7,139).
    LIST -al
    125 Data connection already open; Transfer starting.
    09-22-06 10:53AM 28760 Hogston 3rd BOOK.qxb
    09-22-06 10:53AM 39585 Hogston 3rd LIBRARY.sitx
    09-22-06 10:54AM 93197 14039_87807_01_prels.sitx
    09-22-06 10:54AM 149757 14039_87807_02_cha01.sitx
    09-22-06 10:54AM 201584 14039_87807_03_cha02.sitx
    09-22-06 10:54AM 128068 14039_87807_04_cha03.sitx
    09-22-06 10:54AM 417738 14039_87807_05_cha04.sitx
    09-22-06 10:54AM 282797 14039_87807_06_cha05.sitx
    09-22-06 10:54AM 467291 14039_87807_07_cha06.sitx
    09-22-06 10:55AM 1274436 14039_87807_08_cha07.sitx
    09-22-06 10:55AM 154379 14039_87807_09_cha08.sitx
    09-22-06 10:55AM 234736 14039_87807_10_cha09.sitx
    09-22-06 10:55AM 163093 14039_87807_11_cha10.sitx
    09-22-06 10:55AM 220732 14039_87807_12_cha11.sitx
    09-22-06 10:55AM 126524 14039_87807_13_cha12.sitx
    09-22-06 10:55AM 136627 14039_87807_14_cha13.sitx
    09-22-06 10:56AM 179955 14039_87807_15_cha14.sitx
    09-22-06 10:56AM 126748 14039_87807_16_cha15.sitx
    09-22-06 10:56AM 206540 14039_87807_17_cha16.sitx
    09-22-06 10:56AM 201498 14039_87807_18_cha17.sitx
    09-22-06 10:56AM 244563 14039_87807_19_cha18.sitx
    09-22-06 10:56AM 78267 14039_87807_20_cha19.sitx
    09-22-06 10:56AM 103319 14039_87807_21_ind01.sitx
    226 Transfer complete.
    DELE Hogston 3rd LIBRARY.sitx
    550 Hogston 3rd LIBRARY.sitx: The system cannot find the file specified.
    ftp_delete or ftp_rmdir: -30006 (state == RDEL_DELETING)
    PWD
    257 "/aardvark/Inbound/For Barbara/Hogston_14039_87807/application/text" is current directory.
    PASV
    227 Entering Passive Mode (62,189,37,81,7,140).
    LIST -al
    125 Data connection already open; Transfer starting.
    09-22-06 10:53AM 28760 Hogston 3rd BOOK.qxb
    09-22-06 10:53AM 39585 Hogston 3rd LIBRARY.sitx
    09-22-06 10:54AM 93197 14039_87807_01_prels.sitx
    09-22-06 10:54AM 149757 14039_87807_02_cha01.sitx
    09-22-06 10:54AM 201584 14039_87807_03_cha02.sitx
    09-22-06 10:54AM 128068 14039_87807_04_cha03.sitx
    09-22-06 10:54AM 417738 14039_87807_05_cha04.sitx
    09-22-06 10:54AM 282797 14039_87807_06_cha05.sitx
    09-22-06 10:54AM 467291 14039_87807_07_cha06.sitx
    09-22-06 10:55AM 1274436 14039_87807_08_cha07.sitx
    09-22-06 10:55AM 154379 14039_87807_09_cha08.sitx
    09-22-06 10:55AM 234736 14039_87807_10_cha09.sitx
    09-22-06 10:55AM 163093 14039_87807_11_cha10.sitx
    09-22-06 10:55AM 220732 14039_87807_12_cha11.sitx
    09-22-06 10:55AM 126524 14039_87807_13_cha12.sitx
    09-22-06 10:55AM 136627 14039_87807_14_cha13.sitx
    09-22-06 10:56AM 179955 14039_87807_15_cha14.sitx
    09-22-06 10:56AM 126748 14039_87807_16_cha15.sitx
    09-22-06 10:56AM 206540 14039_87807_17_cha16.sitx
    09-22-06 10:56AM 201498 14039_87807_18_cha17.sitx
    09-22-06 10:56AM 244563 14039_87807_19_cha18.sitx
    09-22-06 10:56AM 78267 14039_87807_20_cha19.sitx
    09-22-06 10:56AM 103319 14039_87807_21_ind01.sitx
    226 Transfer complete.
    DELE 14039_87807_01_prels.sitx
    250 DELE command successful.
    DELE 14039_87807_02_cha01.sitx
    250 DELE command successful.
    DELE 14039_87807_03_cha02.sitx
    250 DELE command successful.
    DELE 14039_87807_04_cha03.sitx
    250 DELE command successful.
    DELE 14039_87807_05_cha04.sitx
    250 DELE command successful.
    DELE 14039_87807_06_cha05.sitx
    250 DELE command successful.
    DELE 14039_87807_07_cha06.sitx
    250 DELE command successful.
    DELE 14039_87807_08_cha07.sitx
    250 DELE command successful.
    DELE 14039_87807_09_cha08.sitx
    250 DELE command successful.
    DELE 14039_87807_10_cha09.sitx
    250 DELE command successful.
    DELE 14039_87807_11_cha10.sitx
    250 DELE command successful.
    DELE 14039_87807_12_cha11.sitx
    250 DELE command successful.
    DELE 14039_87807_13_cha12.sitx
    250 DELE command successful.
    DELE 14039_87807_14_cha13.sitx
    250 DELE command successful.
    DELE 14039_87807_15_cha14.sitx
    250 DELE command successful.
    DELE 14039_87807_16_cha15.sitx
    250 DELE command successful.
    DELE 14039_87807_17_cha16.sitx
    250 DELE command successful.
    DELE 14039_87807_18_cha17.sitx
    250 DELE command successful.
    DELE 14039_87807_19_cha18.sitx
    250 DELE command successful.
    DELE 14039_87807_20_cha19.sitx
    250 DELE command successful.
    DELE 14039_87807_21_ind01.sitx
    250 DELE command successful.

    Posted 7 years ago #

  • Scott McGuire Administrator

    Hi Linda,

    It looks like the problem files all have spaces in their names.

    Unfortunately, some servers let you upload files with spaces in their names, but then won't let you delete them. It looks like you have one of those servers.

    There's nothing Fetch or another FTP client can do; you'll need to contact your hosting provider or server administrator and ask them for help in removing the files.

    And then try to avoid uploading files with spaces in their names to this server (hard to remember, I know, since the Mac deals just fine with files with spaces in their names!)

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 7 years ago #

  • Linda Norris Member

    Hi Scott
    Many thanks for solving this for me. I am sure I can get their IT people to sort it out.
    Linda

    Posted 7 years ago #

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