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Denied by policy (2 posts)

  • Started 4 years ago by Zondra
  • Latest reply 4 years ago from Scott McGuire
  • Zondra Member

    Can you please tell me what's going on? I keep getting the same message "denied by policy" when I try to upload a file. Here is what my transcript window is telling me???? Any help or advise would be greatly appreciated. Thank you.

    Fetch 5.0.2 (5A664) running on Mac OS X 10.3.9 (7W98)
    StuffIt Engine 0x812, StuffIt SDK Version 10.0
    Partial serial FETCH5F006-HXE3-WRVV T
    Connecting to ftp.sandowmedia.com port 21 (7/15/09 9:02:21 AM)
    Connected to 64.135.18.19 port 21 (7/15/09 9:02:21 AM)
    220 Service ready for new user
    USER luxenw
    331 Password required
    PASS
    230 User logged in
    SYST
    215 MACOS Peter's Server
    PWD
    257 "/" is current directory.
    MACB ENABLE
    500 command not understood
    PWD
    257 "/" is current directory.
    TYPE A
    200 Type set to A (ASCII)
    PASV
    227 Entering Passive Mode (64,135,18,19,11,188)
    LIST
    150 Opening connection
    drwxr-x--- folder 0 Jul 1 17:26 Alchemy Collections
    drwxr-xr-x folder 0 Apr 16 18:38 Ballard/QueenAnne
    drwxr-x--- folder 0 Jul 14 20:25 Best Plumbing
    drwxr-x--- folder 0 Jun 24 16:41 DIGS
    -rw-r----- 0 8248696 8248696 Jul 7 21:29 front entry 2.jpg
    -rw-r----- 0 7570191 7570191 Jul 7 15:57 H&H_Luxe Ad_FINAL_Outline.pdf
    drwxr-x--- folder 0 Jul 14 17:54 Lapchi-Driscoll Robbins ad
    drwxr-x--- folder 0 Jun 30 16:01 Luwa
    drwxr-x--- folder 0 Jul 9 12:01 Magnolia House
    -rw-r----- 0 5075286 5075286 Jul 7 21:23 old mill Panorama1.jpg
    drwxr-x--- folder 0 Jul 7 18:19 Olive8-LuxeAd-FINAL Folder
    drwxr-x--- folder 0 Jul 14 02:24 pacificdesign
    -rw-r----- 0 2240022 2240022 Jul 7 21:23 plaza 029.jpg
    -rw-r----- 0 4111729 4111729 Jul 7 21:24 plaza 182.jpg
    drwxr-x--- folder 0 Jul 6 13:04 portland remodel
    -rw-r----- 0 40374365 40374365 Jul 7 14:49 RobertsWygal03.zip
    -rw-r----- 0 59195223 59195223 Jul 8 14:35 RobertsWygal03B.zip
    drwxr-x--- folder 0 Jul 14 20:13 SeattleStainedGlass
    -rw-r----- 0 1558787 1558787 Jul 7 21:24 The Plaza 049.jpg
    -rw-r----- 0 1542893 1542893 Jul 7 21:24 The Plaza 058.jpg
    -rw-r----- 0 1057079 1057079 Jul 7 21:29 water view.jpg
    226 Transfer complete
    TYPE I
    200 Type set to I (Image)
    PASV
    227 Entering Passive Mode (64,135,18,19,11,188)
    STOR CrystalLuxeSept.pdf
    501 Denied by policy
    ftp_store_setup: -30000 (state == PUT_SETTING_UP)
    ABOR
    get_reply():con_conn->Getline() returns -3253
    Update check started at 07/15/2009 09:03 AM
    Update check started at 07/15/2009 09:04 AM
    Update check started at 07/15/2009 09:05 AM
    Update check started at 07/15/2009 09:06 AM

    Posted 4 years ago #

  • Scott McGuire Administrator

    Hi,

    The error message is coming from the server; Fetch is asking the server to be allowed to put a file, and the server is replying with the "Denied by policy" error (which Fetch then reports to you). I'm not sure what the error message means; this is not one we commonly hear about.

    You should contact the people who run the server and ask them why you're getting the error, and what can be done about it; this is out of Fetch's control. (We don't run or have access to the server you're trying to upload to.)

    Please let us know if you have any questions after talking to them.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 4 years ago #

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