Your best friend for file transfer.

Fetch application logoFetch

DHCP issues with Fetch 4? (10 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 13 years ago by craigu
  • Latest reply 12 years ago from Jim Matthews
  • craigu Member

    When using Fetch 4.0.1 on a Mac G4 cube accessing the internet via DHCP Protocol over a PacBell DSL modem, sites that are otherwise always available through Fetch on other G4s begin to get connected to....then after about 5 or 6 files show up...the dog just runs and runs...and sometimes a message "cannot make data connection" comes up. Have been using Fetch 3.0nd 4.0b7 for years with no problems of this sort. Only difference on this particular computer is the DHCP protocol over a Home Portal (PacBell) router/modem. I see your suggestion that I should try changing the pasv settings in preferences/firewall---any other ideas too?

    Posted 13 years ago #

  • Jim Matthews Administrator

    It could be a PASV issue. If that doesn't fix things I'd want to see the contents of the Fetch Transcript window after you get the error (it's listed in the Window menu).

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 13 years ago #

  • Sheri Member

    Hi Jim,

    Same problem here.

    Transcript is as follows:

    System Version = 0x851
    Connecting to ftp-www.earthlink.net port 21 (12/4/01 9:34:54 PM)
    220 manaslu FTP server (Version wu-2.6.1(1) Wed Sep 12 14:51:30 PDT 2001) ready.
    ADAT
    530 Please login with USER and PASS.
    USER blusel
    331 Password required for blusel.
    PASS
    230-Checking disk usage, please wait.
    230-
    230- Your disk quota is: 10 megabytes
    230- Your disk usage is:
    230- HOME/WWW: : 0.01 megabytes
    230- Total: : 0.01 megabytes (0.08% of quota)
    230-
    230 User blusel logged in. Access restrictions apply.
    SYST
    215 UNIX Type: L8
    PWD
    257 "/webdocs" is current directory.
    MACB ENABLE
    500 'MACB ENABLE': command not understood.
    PWD
    257 "/webdocs" is current directory.
    PASV
    227 Entering Passive Mode (207,217,98,200,72,156)
    LIST
    150 Opening ASCII mode data connection for /bin/ls.
    total 4
    -rw-r--r-- 1 59000 730 382 Oct 10 01:51 index.html
    -rw-r--r-- 1 59000 730 0 Dec 5 05:21 pomum_logo1.gif
    226 Transfer complete.
    DELE pomum_logo1.gif
    250 DELE command successful.
    TYPE I
    200 Type set to I.
    PASV
    227 Entering Passive Mode (207,217,98,200,128,131)
    STOR pomum_logo1.gif
    150 Opening BINARY mode data connection for pomum_logo1.gif.
    ABOR
    426 Transfer aborted. Data connection closed.
    226 Abort successful
    NOOP
    200 NOOP command successful.
    NOOP
    200 NOOP command successful.
    NOOP
    200 NOOP command successful.
    NOOP
    200 NOOP command successful.
    QUIT
    221-You have transferred 0 bytes in 0 files.
    221-Total traffic for this session was 1396 bytes in 1 transfers.
    221-Thank you for using the FTP service on manaslu.
    221 Goodbye.

    Posted 12 years ago #

  • Jim Matthews Administrator

    Thanks for the transcript. Can you upload that file to the incoming directory on ftp.fetchsoftworks.com (leave the User ID and Password fields blank in the New Connection window)?

    Also, what model Mac are you using? And if you are using an ethernet card, do you know what brand?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 12 years ago #

  • Sheri Member

    Hi Jim,

    Tried to connect to ftp.softworks.com but to no avail -- the pup just keeps on running.

    I'm on an iMac 266 with the stock 10/100Base-T ethernet connector.

    [This message has been edited by Sheri (edited 12-09-2001).]

    Posted 12 years ago #

  • Jim Matthews Administrator

    Our FTP site is ftp.fetchsoftworks.com -- did you try that or ftp.softworks.com? Could you post the contents of the Fetch Transcript window?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 12 years ago #

  • Jim Matthews Administrator

    Our FTP site is ftp.fetchsoftworks.com -- did you try uploading there? Could you post the contents of the Fetch Transcript window?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 12 years ago #

  • Sheri Member

    Okay, connected to ftp.fetchsoftworks.com and here is the transcript:

    System Version = 0x851
    Connecting to ftp.fetchsoftworks.com port 21 (12/12/01 7:04:57 PM)
    220 smokeworks.com NcFTPd Server (licensed copy) ready.
    ADAT
    500 Syntax error, command unrecognized.
    USER anonymous
    331 Guest login ok, send your complete e-mail address as password.
    PASS
    230-You are user #1 of 16 simultaneous users allowed.
    230-
    230 Logged in anonymously.
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is cwd.
    MACB ENABLE
    500 Syntax error, command unrecognized.
    PWD
    257 "/" is cwd.
    PASV
    227 Entering Passive Mode (216,92,39,106,251,243)
    LIST
    150 Data connection accepted from 216.175.97.199:2367; transfer starting.
    drwxr-xr-x 2 ftpuser ftpusers 512 Nov 7 08:47 example
    drwx-wx-wx 3 ftpuser ftpusers 4096 Dec 12 00:45 incoming
    226 Listing completed.
    TYPE I
    200 Type okay.
    PASV
    227 Entering Passive Mode (216,92,39,106,251,244)
    STOR pomum_logo1.gif
    553 Permission denied; you may only upload to an "incoming" directory.
    ftp_store_setup: -30008 (state == PUT_SETTING_UP)
    ABOR
    426 Nothing to abort.
    CWD example
    250 "/example" is new cwd.
    PWD
    257 "/example" is cwd.
    TYPE A
    200 Type okay.
    PASV
    227 Entering Passive Mode (216,92,39,106,251,245)
    LIST
    150 Data connection accepted from 216.175.97.199:2369; transfer starting.
    -rw-r--r-- 1 ftpuser ftpusers 3475251 Nov 7 09:07 Fetch_4.0.1_Installer.hqx
    -rw-r--r-- 1 ftpuser ftpusers 1054 Dec 17 2000 fetchicon.gif
    -rw-r--r-- 1 ftpuser ftpusers 40898 Nov 7 08:43 zlib.h
    226 Listing completed.
    CWD /
    250 "/" is new cwd.
    PWD
    257 "/" is cwd.
    PASV
    227 Entering Passive Mode (216,92,39,106,251,246)
    LIST
    150 Data connection accepted from 216.175.97.199:2370; transfer starting.
    drwxr-xr-x 2 ftpuser ftpusers 512 Nov 7 08:47 example
    drwx-wx-wx 3 ftpuser ftpusers 4096 Dec 12 00:45 incoming
    226 Listing completed.
    CWD incoming
    250 "/incoming" is new cwd.
    PWD
    257 "/incoming" is cwd.
    TYPE I
    200 Type okay.
    PASV
    227 Entering Passive Mode (216,92,39,106,251,247)
    STOR pomum_logo1.gif
    550 Could not open: File exists
    ftp_store_setup: -30000 (state == PUT_SETTING_UP)
    ABOR
    426 Nothing to abort.
    CWD /
    250 "/" is new cwd.
    PWD
    257 "/" is cwd.
    TYPE A
    200 Type okay.
    PASV
    227 Entering Passive Mode (216,92,39,106,251,248)
    LIST
    150 Data connection accepted from 216.175.97.199:2374; transfer starting.
    drwxr-xr-x 2 ftpuser ftpusers 512 Nov 7 08:47 example
    drwx-wx-wx 3 ftpuser ftpusers 4096 Dec 12 00:45 incoming
    226 Listing completed.
    QUIT
    221 Goodbye.

    Posted 12 years ago #

  • Sheri Member

    Tried again. New transcript:

    System Version = 0x851
    Connecting to ftp.fetchsoftworks.com port 21 (12/12/01 7:04:57 PM)
    220 smokeworks.com NcFTPd Server (licensed copy) ready.
    ADAT
    500 Syntax error, command unrecognized.
    USER anonymous
    331 Guest login ok, send your complete e-mail address as password.
    PASS
    230-You are user #1 of 16 simultaneous users allowed.
    230-
    230 Logged in anonymously.
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is cwd.
    MACB ENABLE
    500 Syntax error, command unrecognized.
    PWD
    257 "/" is cwd.
    PASV
    227 Entering Passive Mode (216,92,39,106,251,243)
    LIST
    150 Data connection accepted from 216.175.97.199:2367; transfer starting.
    drwxr-xr-x 2 ftpuser ftpusers 512 Nov 7 08:47 example
    drwx-wx-wx 3 ftpuser ftpusers 4096 Dec 12 00:45 incoming
    226 Listing completed.
    TYPE I
    200 Type okay.
    PASV
    227 Entering Passive Mode (216,92,39,106,251,244)
    STOR pomum_logo1.gif
    553 Permission denied; you may only upload to an "incoming" directory.
    ftp_store_setup: -30008 (state == PUT_SETTING_UP)
    ABOR
    426 Nothing to abort.
    CWD example
    250 "/example" is new cwd.
    PWD
    257 "/example" is cwd.
    TYPE A
    200 Type okay.
    PASV
    227 Entering Passive Mode (216,92,39,106,251,245)
    LIST
    150 Data connection accepted from 216.175.97.199:2369; transfer starting.
    -rw-r--r-- 1 ftpuser ftpusers 3475251 Nov 7 09:07 Fetch_4.0.1_Installer.hqx
    -rw-r--r-- 1 ftpuser ftpusers 1054 Dec 17 2000 fetchicon.gif
    -rw-r--r-- 1 ftpuser ftpusers 40898 Nov 7 08:43 zlib.h
    226 Listing completed.
    CWD /
    250 "/" is new cwd.
    PWD
    257 "/" is cwd.
    PASV
    227 Entering Passive Mode (216,92,39,106,251,246)
    LIST
    150 Data connection accepted from 216.175.97.199:2370; transfer starting.
    drwxr-xr-x 2 ftpuser ftpusers 512 Nov 7 08:47 example
    drwx-wx-wx 3 ftpuser ftpusers 4096 Dec 12 00:45 incoming
    226 Listing completed.
    CWD incoming
    250 "/incoming" is new cwd.
    PWD
    257 "/incoming" is cwd.
    TYPE I
    200 Type okay.
    PASV
    227 Entering Passive Mode (216,92,39,106,251,247)
    STOR pomum_logo1.gif
    550 Could not open: File exists
    ftp_store_setup: -30000 (state == PUT_SETTING_UP)
    ABOR
    426 Nothing to abort.
    CWD /
    250 "/" is new cwd.
    PWD
    257 "/" is cwd.
    TYPE A
    200 Type okay.
    PASV
    227 Entering Passive Mode (216,92,39,106,251,248)
    LIST
    150 Data connection accepted from 216.175.97.199:2374; transfer starting.
    drwxr-xr-x 2 ftpuser ftpusers 512 Nov 7 08:47 example
    drwx-wx-wx 3 ftpuser ftpusers 4096 Dec 12 00:45 incoming
    226 Listing completed.
    QUIT
    221 Goodbye.

    Posted 12 years ago #

  • Jim Matthews Administrator

    In those transcripts the upload failed because there was already a file by that name (my guess is that it was from a previous upload attempt). I checked and the file had been uploaded correctly.

    So I'm not sure why uploads are working to ftp.fetchsoftworks.com but not to ftp-dom.earthlink.net. My next suggestion would be to try a different FTP client, such as Vicom's (www.vicomsoft.com) to see if the problem is specific to Fetch.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 12 years ago #

Topic closed

This topic has been closed.