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Disappear file in Fetch 4.0 (10 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 13 years ago by John Burke
  • Latest reply 13 years ago from Jim Matthews
  • John Burke Member

    I drag/dropped a folder of my /pub site into another folder on my /pub site in fetch 4.0. I could then find no trace of the dropped folder or it's content files. Where are they?

    I then did a REMOTE, VIEW FILE LIST of the folder into which my folder/files were dropped. I saw the lost folder, but not it's content files.

    Is there any way to get these lost files back?

    Posted 13 years ago #

  • Jim Matthews Administrator

    The files should still be there. To move the folder back to its previous location enter the folder it was moved to and drag it to the folder icon above the file list. That will move it back to the parent folder.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 13 years ago #

  • John Burke Member

    I appreciate your prompt response.

    I understand that you suggest I enter the intended folder into which I moved the lost folder, then drag the lost folder to the icon just above the file listing. I understand your suggestion. The icon just above the file folder includes this balloon text, "Drag a file or folder to this icon to move it up a directory level."

    But the lost folder is not visible in the intended folder when viewed in the primary Fetch dialogue box. When if I VIEW FILELIST I see only the folder,

    drwxr-xr-x 2 7487 20100 512 Dec 2 09:33 <fn>

    which of course I can not drag. Notice that the folder file size is about 0.5 KB; does not include the lost files which are about 2 MB.

    Posted 13 years ago #

  • jonau99 Member

    Fetch Cache in the Fetch Cache file in the Preferences folder within your System Folder might also play a part in this problem. I have noticed more then once that somehow the Fetch Cache cause a problem where files don't get updated or will not list in the Fetch list window.

    Try running Fetch 4.x on another computer and see if you see the file/folder in question.

    [This message has been edited by jonau99 (edited 12-04-2001).]

    Posted 13 years ago #

  • John Burke Member

    Thanks, jonau99, for the tip. The Fetch Cache is indeed buggy. Beyond Fetch 4.0 which I am trying to make behave, I have kept Fetch 3.0. When I opened 3.0 this morning, I found the lost folder/files where are expected.

    When then I tried to find them with 4.0, they are missing. So I removed the Fetch Cache folder from the Preferences folder. The lost files are still no apparent until Fetch 4.0 is quit and restarted; then the files appear where they should be.

    Unfortunately, this problem of "losing" folder movement persists. The only way I can get a valid indication on the main fetch dialogue window, is by removing the Fetch Cache file from the Preferences folder in Fetch 4.0.

    Now what to do?

    Posted 13 years ago #

  • John Burke Member

    p.s. "Refresh File List" does not help.

    Posted 13 years ago #

  • Jim Matthews Administrator

    When Fetch uses the cache for a file list it displays the date and time that the file list was saved (in the format "As of <date> <time>"). So you can tell at a glance whether you might be seeing an out-of-date file list. You can tell Fetch to ignore the cache by using the Refresh File List command in the Directories menu -- that's much easier than quitting Fetch and deleting the Fetch Cache file.

    As for the size of the directory listed, directory sizes on the server do not include the size of files inside the directory. They bear some relationship to the number of items at the top level of the directory, but otherwise are not useful.

    Jim Matthews
    Fetch Softworks

    Posted 13 years ago #

  • John Burke Member

    I said in the previous message (perhaps you missed it) that "Refresh File List" was not finding the lost folder/files. I tried it repeatedly without success since I discovered this problem.

    In an attempt to diagnose the problem, I first tried Fetch 3.0 which worked normally, and displayed the lost folder properly.

    I then cured the "lost folder/files" problem in Fetch 4.0 by. (1) remove the Fetch Cache again [not sure that's necessary], and (2) rename my Fetch 4.0 Folder, (3) reinstall Fetch 4.0.

    Both the new Fetch 4.0 and the old Fetch 4.0 then worked properly to cure the "lost Folder/files" problem. So I trashed the new Fetch 4.0 Folder, and I am back to using the initial Fetch 4.0 application.

    It would be nice to know what was reset in the course of this reinstall to cure the problem.

    Posted 13 years ago #

  • John Burke Member

    Jim Matthews wrote:

    When Fetch uses the cache for a file list it displays the date and time that the file list was saved (in date> <time>"). My display only shows the date.

    I have never seen the <time> included in the primary display, so I assume that I have never seen the "cache for a file list" display, in the order < name, kind, size, date>. I also have never seen the <time> in the View File List display.

    Posted 13 years ago #

  • Jim Matthews Administrator

    The "As of <date> <time>" information is displayed below the bottom-right corner of the file list, not in the file list itself.

    I saw your mention of Refresh File List, but I can assure you that it does the same thing as removing the cache file (except that removing the cache file removes all cached file lists, not just the one being displayed).

    Jim Matthews
    Fetch Softworks

    Posted 13 years ago #

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