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docx (2 posts)

  • Started 6 years ago by mbarnes
  • Latest reply 6 years ago from Scott McGuire
  • mbarnes Member

    Hi,
    I'm running OSX Leopard. Fetch 5.3. Word 2008 for Mac.

    I recently have made a file in word. Saved it as a docx. Transfered it to my server. Downloaded it from my server a couple of days later.

    In the fetch window on my server the file shows as a docx with a word association.

    When I double click or otherwise download the file it appears in finder as "Resume.docx Folder" which in turn contains "_rels" "[Content_Types.xml" "docProps" "word".

    Hopefully that is pretty clear as to what happens. Basically when I upload a docx and redownload it fetch changes it from a docx file to a folder containing some xml stuff.

    Posted 6 years ago #

  • Scott McGuire Administrator

    Hi,

    You can fix this problem by doing the following:

    * In Fetch, go to the Fetch menu, and choose Preferences.
    * Click the Download tab.
    * Uncheck the "Allow automatic decoding of downloaded files" checkbox.

    From now on, when you download .docx files, they will be downloaded properly.

    Note that this will disable all of Fetch's automatic decoding for downloaded files; if you would like Fetch to continue to automatically decode StuffIt and zip archives when they are downloaded, let me know and I can tell you how to retain that feature but prevent .docx files from being turned into folders (.docx files are actually zip files, and Fetch is accidentally decompressing them).

    We apologize for the inconvenience, and will fix this bug so that .docx files are not automatically decoded in the next version of Fetch.

    Please let us know if this does not fix the problem for you or if you have further questions.

    Thanks,

    Scott McGuire
    Fetch Softworks

    [This message has been edited by ScottMcGuire (edited 04-30-2008).]

    Posted 6 years ago #

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