Fetch Softworks

Dog keeps running (4 posts)

• Started 17 years ago by SassyP
• Latest reply 17 years ago from Scott McGuire

• SassyP Member

  I have recently upgraded my mac software to 10.4.9 and now cannot get a file list when I try to connect to any ftp (including softworks). I have read the previous posts about this problem and have tried the various passive modes suggested, also tried turing osx firewall off, nothing is working and my head is in a spin as to what settings I should have (I am not very technically minded). Here is the transcript:

  Fetch 4.0.3 System 0x1049 Serial FETCHFL001-D0E9-M90A TR
  Connecting to karenbaldwin.24-seven.co.uk port 21 (12/4/07 22:30:35)
  220 Gene6 FTP Server v3.6.0 (Build 23) ready...
  USER karenbaldwin
  331 Password required for karenbaldwin.
  PASS
  230 User karenbaldwin logged in.
  SYST
  215 UNIX Type: L8
  PWD
  257 "/" is current directory.
  MACB ENABLE
  500 Unknown command.
  PWD
  257 "/" is current directory.
  PWD
  257 "/" is current directory.
  PASV
  ABOR
  get_reply():con_conn->Getline() returns -3199
  Connecting to karenbaldwin.24-seven.co.uk port 21 (12/4/07 22:36:03)
  220 Gene6 FTP Server v3.6.0 (Build 23) ready...
  USER karenbaldwin
  331 Password required for karenbaldwin.
  PASS
  230 User karenbaldwin logged in.
  SYST
  215 UNIX Type: L8
  PWD
  257 "/" is current directory.
  MACB ENABLE
  500 Unknown command.
  PWD
  257 "/" is current directory.
  PWD
  257 "/" is current directory.
  PASV
  ABOR
  get_reply():con_conn->Getline() returns -3199
  Connecting to karenbaldwin.24-seven.co.uk port 21 (12/4/07 22:38:34)
  220 Gene6 FTP Server v3.6.0 (Build 23) ready...
  USER karenbaldwin
  331 Password required for karenbaldwin.
  PASS
  230 User karenbaldwin logged in.
  SYST
  215 UNIX Type: L8
  PWD
  257 "/" is current directory.
  MACB ENABLE
  500 Unknown command.
  PWD
  257 "/" is current directory.
  CWD /
  250 CWD command successful. "/" is current directory.
  PWD
  257 "/" is current directory.
  PASV
  Connecting to ftp.fetchsoftworks.com port 21 (12/4/07 22:39:28)
  220 fetchsoftworks.com NcFTPd Server (licensed copy) ready.
  USER anonymous
  331 Guest login ok, send your complete e-mail address as password.
  PASS
  230-You are user #3 of 16 simultaneous users allowed.
  230-
  230 Logged in anonymously.
  SYST
  215 UNIX Type: L8
  PWD
  257 "/" is cwd.
  MACB ENABLE
  500 Syntax error, command unrecognized.
  PWD
  257 "/" is cwd.
  PASV

  PLEASE HELP!! I have to download a very important job to work on tomorrow.

  Posted 17 years ago #

• Scott McGuire Administrator

  Hi,

  We'd like you to give the latest version of Fetch, Fetch 5.2, a try and see if it can connect successfully. You can download it from our homepage, http://fetchsoftworks.com . You can try it free of charge for 15 days.

  Please let us know if Fetch 5.2 connects successfully or not. If it cannot, please send us the transcript from an attempt to connect to ftp.fetchsoftworks.com and we'll see if we can figure out what the problem is.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 17 years ago #

• SassyP Member

  I did this already and it didn't work either, but this morning it all decided to work again - I did not change anything from last night. I had tried restarting last night and it did'nt work, so I don't know what has changed.

  Thanks for your help though :-)

  If it happens again I will be back.

  Posted 17 years ago #

• Scott McGuire Administrator

  Hi,

  As I said in reply to your other message, it sounds like it must have been some sort of temporary problem with your Internet service, that your service provider fixed overnight.

  Anyway, we're glad to hear it's all working now!

  Best,

  Scott McGuire
  Fetch Softworks

  Posted 17 years ago #