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Dog runs & runs, but never connects (6 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 12 years ago by MelQ
  • Latest reply 12 years ago from Jim Matthews
  • MelQ Member

    I've reviewed several messages here that have had the same problem, so I have downloaded Fetch 4.0.2 and attached the Fetch Transcripts for it and the 3.0.3 version below.

    I should also mention that I have this problem with 1 other server I work with, yet I can connect fine to several others.

    I'd appreciate any help!!
    Thanks

    Fetch 4.0.2
    Fetch 4.0.2 System 0x902 Expires 09/03/2002 TR
    Connecting to ftp.fillerup.net port 21 (8/19/02 7:45:03 AM)
    220 FTP server ready.
    ADAT
    500 Command "ADAT This command is checking whether this server supports Kerberos or GSS security, see RFC 2228" unrecognized.
    USER fillerup
    331 User name OK, need password.
    PASS

    Fetch 3.0.3
    Connecting to ftp.fillerup.net port 21 (8/19/02 7:45:57 AM)
    220 FTP server ready.
    USER fillerup
    331 User name OK, need password.
    PASS

    Posted 12 years ago #

  • Jim Matthews Administrator

    Can you connect to this server with any other FTP client? I wonder if there's a problem with your account on the server, causing the server to hang as soon as you login.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 12 years ago #

  • MelQ Member

    I have not tried another ftp client except for trying it thru my browser. No luck.

    The guy from the server host says he has no trouble connecting to my account & has been trying to help me figure this out also.

    I'm pretty sure I have the correct settings on my computer, as well. He had me delete my preferences & try again -- that didn't help.

    I don't have much more hair to pull out!!

    Posted 12 years ago #

  • Jim Matthews Administrator

    I'd be happy to try with other clients, but I don't like asking customers for their account passwords.

    Could the server admin send me a transcript of a successful login to your account?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 12 years ago #

  • MelQ Member

    Joel from Host Solutions said he emailed the Transcripts to you. Did you receive? (I'm trying to connect to ftp.fillerup.net.)

    Posted 12 years ago #

  • Jim Matthews Administrator

    Yes, I got the transcripts. I'm afraid I'm stumped -- I don't see any reason why it would drop connections from your computer and allow them from others. It isn't a Fetch issue, since Fetch works for Joel. My best guess is that either you are entering a different password or the server is blocking access to your account from certain addresses, but Joel tells me the latter isn't the case.

    I am sorry I can't be more helpful.

    Jim Matthews
    Fetch Softworks

    Posted 12 years ago #

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