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download error (4 posts)

  • Started 6 years ago by Mary
  • Latest reply 6 years ago from Scott McGuire
  • Mary Member

    I am getting an error trying to download.
    Server responded:"Failure writing network stream."

    Posted 6 years ago #

  • Scott McGuire Administrator

    Hi,

    We're sorry you're having trouble with Fetch, and we'd like some more information to help diagnose the problem.

    Could you please do the following?

    * Quit Fetch, if it's running.
    * Open Fetch again.
    * Connect to your server.
    * After you get the error message, go to the Window menu, and choose Fetch Transcript.
    * Copy the entire contents of the transcript window, and paste them into a reply to this message.

    We'll take a look and try to figure out what's going on.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 6 years ago #

  • Mary Member

    Thanks Scott,
    The problem was a bug on the server end. Fetch is fine Thanks for the prompt reply!

    Posted 6 years ago #

  • Scott McGuire Administrator

    Hi,

    You're welcome and we're glad to hear the problem is fixed!

    Best,

    Scott McGuire
    Fetch Softworks

    Posted 6 years ago #

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