Your best friend for file transfer.

Fetch application logoFetch

download speed (3 posts)

  • Started 2 years ago by photonut
  • Latest reply 2 years ago from Photonut
  • photonut Member

    i have fetch version: 5.3.1, macbook pro, cable internet with 15mb download speed, yet fetch is downloading at an average speed of 30kbps. is this normal and if not is there a way to increase download speed?

    Posted 2 years ago #

  • Jim Matthews Administrator

    Hi,

    Part of the discrepancy is that Fetch measures speed in bytes per second, while the cable company measures in bits per second. There are 8 bits in a byte, so Fetch is getting about 240kilobits/s, still far short of 15megabits/s.

    Fetch will usually download as fast as the server and connection allow, so it could be that you are being held back by the server. You could try downloading a file from ftp.fetchsoftworks.com (leave the Username and Password fields blank) to see if that is any faster. That would let you know if it's an issue with your server.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 2 years ago #

  • Photonut Member

    Thanks....I will check into that

    Posted 2 years ago #

Reply

  • Or nickname, if you prefer.
  • This will be kept confidential.
  • This is to ensure that you’re a person, not a spambot.