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downloading (4 posts)

  • Started 3 years ago by dona noga
  • Latest reply 3 years ago from Scott McGuire
  • dona noga Member

    I just purchase fetch and upload 12 songs onto it. A producer tried downloading it and was told it would take 24 hours before he could download the content. Can we speed up this process?

    Dona Noga
    25 Fallingbrook

    I have linked in with pair.com

    Posted 3 years ago #

  • Scott McGuire Administrator

    Hi Dona,

    Is the problem that producer couldn't start the download at all - he was told it would be 24 hours before he was allowed to start the download - or is it that he started the download and the program he was using estimated it that it would take 24 hours for the download to complete?

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 3 years ago #

  • dona noga Member

    He couldn't start the download at all. Can you please call me at 416-686-8454 . I need to resolve this immediately.

    Thanks
    Dona

    Posted 3 years ago #

  • Scott McGuire Administrator

    Hi Dona,

    This sounds like a pair.com issue, not a Fetch issue. Once you have uploaded the files, problems with someone else downloading them is out of Fetch's control.

    You should contact pair.com and ask them to look into it.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 3 years ago #

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