Fetch Softworks

Downloads stall at or near the end. (5 posts)

• Started 18 years ago by Om_Audio
• Latest reply 14 years ago from Scott McGuire

• Om_Audio Member

  I am using 4.0.3 on Mac OS 10.3.9

  I downloaded a 480MB zip file from a server- at the end it never completed. I closed Fetch. I double clicked the incomplete file on the desktop- Stuffit began to open it and then Fetch opened and the file icon changed to complete and Stuffit expanded it fine.

  The real problem is the user 2500 miles from me who cannot finish this particular file on 4.0.3- he downloaded a 308MB zip file no prob but 2nd file always hangs at the end.

  Is this behavior a known issue or occurence?

  I will have him try CyberDuck just to see if it is Fetch or not. It is frustrating though as I put the files on a very fast server so he could get them quickly. He has to mix a song for a very high profile record.

  Thanks,

  Om

  [This message has been edited by Om_Audio (edited 04-22-2005).]

  Posted 18 years ago #

• Jim Matthews Administrator

  There is a known problem with longer transfers (over 5 minutes or so) and most routers or wireless base stations. The routers have a bug that causes them to drop FTP connections during long transfers. One workaround is to get a router that does not have this bug, such as Apple's Apple Extreme Base Station. Another is to wait until the transfer appears to be done, click Stop, and then choose Resume Download from the Remote menu (or double-click on the partial file, as you did) to finish the job.

  Let me know if this does not work for the user you mentioned.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 18 years ago #

• Om_Audio Member

  Thanks. I have a router here that works fine- I really suspect the issue is solely in Fetch though. I've transferred the same files with CyberDuck and FlashFXP with no probs and like I mentioned I also had Fetch stall on me. I use a D-Link 604 router here at home. Never had a single issue with it and I've transferred files that have taken many hours to complete.

  O

  Posted 18 years ago #

• JB Member

  I've up loaded hundreds of high res images to my online image library. (up to 15/20 Mb) with no prblems.

  The files are renamed via php before they go live on my site. This means that now, when I want backup of the entire site from the server it must include all the images.

  Trying to mirror my whole site to my hard drive just results in 'stall' 'stall' 'stall' in Fetch, when comes to downloading my images. This means that I'll need to have to sit in front of my monitor to keep reconnecting after every stall, for the next three weeks.

  Can I avoide the stalls some how ?

  Posted 14 years ago #

• Scott McGuire Administrator

  Hi JB,

  I have replied to your message in the other thread you posted to:

  http://fetchsoftworks.com/fetch/messageboard/get-of-larger-files-keeps-stalling

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 14 years ago #