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DSL through router won't upload files (7 posts)

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  • Started 12 years ago by Cragar
  • Latest reply 12 years ago from Jim Matthews
  • Cragar Member

    Hi,
    I've used the free version of Fetch for years without a hitch, but now that I'm on a DSL connection, I just purchased a Router. When I try to upload files to my server, the file begins to upload (the file name is listed on the file list), but Fetch will not complete the upload. When I refresh, it only shows the name and a file size of 0k. If I bypass the router, the file transfers ok. Any ideas?
    Thanks,
    Cragar

    Posted 12 years ago #

  • Jim Matthews Administrator

    My guess is that the router and/or DSL modem has flow control problems. Can you upload with a Mac connected directly to the DSL modem?

    Jim Matthews
    Fetch Softworks

    Posted 12 years ago #

  • Cragar Member

    Originally posted by JimMatthews:

    My guess is that the router and/or DSL modem has flow control problems. Can you upload with a Mac connected directly to the DSL modem?

    Jim Matthews
    Fetch Softworks

    Yes, everything works when using directly through the DSL modem, it's only when I hook up the Router in between the computer and the Modem that I have a problem with Fetch.
    By the way, all other Internet activity works fine through the Router, it only seems to be a problem when uploading files with Fetch. Thanks for you help. I've tried the support folks at the router company (Netgear), but they seem to think it has to do with Fetch, but they admitted that they didn't have any Mac expertise.

    Posted 12 years ago #

  • Cragar Member

    Originally posted by JimMatthews:

    My guess is that the router and/or DSL modem has flow control problems. Can you upload with a Mac connected directly to the DSL modem?

    Jim Matthews
    Fetch Softworks

    Yes, everything works when using directly through the DSL modem, it's only when I hook up the Router in between the computer and the Modem that I have a problem with Fetch.
    By the way, all other Internet activity works fine through the Router, it only seems to be a problem when uploading files with Fetch. Thanks for you help. I've tried the support folks at the router company (Netgear), but they seem to think it has to do with Fetch, but they admitted that they didn't have any Mac expertise.

    Posted 12 years ago #

  • Jim Matthews Administrator

    Could you post a transcript from a failed upload through the router?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 12 years ago #

  • Cragar Member

    Fetch 4.0.2 System 0x922 Expires 07/13/2002 TR
    Connecting to 66.78.19.251 port 21 (6/28/02 5:50:06 AM)
    220 ProFTPD 1.2.4 Server (ftp.wwsires.com) [66.78.19.251]
    ADAT
    500 ADAT not understood.
    USER wwsires
    331 Password required for wwsires.
    PASS
    230 User wwsires logged in.
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is current directory.
    MACB ENABLE
    500 MACB not understood.
    CWD www
    250 CWD command successful.
    PWD
    257 "/public_html" is current directory.
    PASV
    227 Entering Passive Mode (66,78,19,251,236,109).
    LIST
    150 Opening ASCII mode data connection for file list
    -rwxr-xr-x 1 ftpuser ftpgroup 58745 Dec 14 2000 8_00_wms_newsletter.pdf
    drwxr-xr-x 4 ftpuser ftpgroup 4096 Mar 2 04:54 ATA
    drwxr-xr-x 14 ftpuser ftpgroup 4096 Mar 2 20:27 Ads_Flyers
    drwxr-xr-x 4 ftpuser ftpgroup 4096 Mar 2 04:55 Agritech
    -rw-r--r-- 1 ftpuser ftpgroup 4545 Dec 14 2000 wwsfinal.gif
    -rw-r--r-- 1 ftpuser ftpgroup 9113 Dec 14 2000 wwslogo.gif
    -rw-r--r-- 1 ftpuser ftpgroup 4536 Dec 14 2000 wwslogo2.gif
    -rw-r--r-- 1 ftpuser ftpgroup 133 Dec 14 2000 xdiamond.gif
    226 Transfer complete.
    TYPE I
    200 Type set to I.
    PASV
    227 Entering Passive Mode (66,78,19,251,236,112).
    STOR timeslicemac.sit
    150 Opening BINARY mode data connection for timeslicemac.sit
    <--- (Jim, this is where I waited about 5 minutes before aborting the transfer) --->
    ABOR
    426 Transfer aborted. Data connection closed.
    226 Abort successful

    Posted 12 years ago #

  • Jim Matthews Administrator

    Have you tried unchecking the "Use passive mode transfers (PASV)" box in the Firewall section of Preferences?

    If that does not help I would recommend trying the upload with a different FTP client (such as VicomSoft's, available from www.vicomsoft.com). If the problem persists that's good evidence that the router is blocking the upload somehow.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 12 years ago #

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