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Erro: File transfer server has shut down (10 posts)

  • Started 1 year ago by Hugo
  • Latest reply 12 months ago from Rob
  • Hugo Member

    I am running Fetch 4.0.3
    Its been working great for years and just a few days ago
    all my web servers that are on Yahoo. give me this message
    Error: the file transfer server has shut down.

    How can I fix this? please help

    All my other web hosts not on Yahoo work just fine
    its only Yahoo.

    Posted 1 year ago #

  • Hugo Member

    This is the message in the Fetch Transcript window.

    220-Local time is now 13:08. Server port: 21.
    220-This is a private system - No anonymous login
    220 You will be disconnected after 5 minutes of inactivity.
    ADAT
    500 This security scheme is not implemented
    USER eugene.sacco@yahoo.com
    421 Sorry, cleartext sessions are not accepted on this server.
    Connecting to ftp.pasadenalegionfamily.com port 21 (2/27/13 1:11:21 PM)
    220-Welcome to the Yahoo! Web Hosting FTP server
    220-Need help? Get all details at:
    220-http://help.yahoo.com/help/us/webhosting/gftp/
    220-
    220-No anonymous logins accepted.
    220-Yahoo!
    220-Local time is now 13:11. Server port: 21.
    220-This is a private system - No anonymous login
    220 You will be disconnected after 5 minutes of inactivity.
    ADAT
    500 This security scheme is not implemented
    USER eugene.sacco@yahoo.com
    421 Sorry, cleartext sessions are not accepted on this server.

    Posted 1 year ago #

  • Jim Matthews Administrator

    Hi,

    Yahoo! has started requiring FTPS, also known as FTP with TLS/SSL, for their web hosting customers. Fetch 4.0.3 does not support FTPS, so I would recommend downloading a newer version of Fetch from http://fetchsoftworks.com/fetch/download (I'd download the newest version that will work on your Mac).

    When you connect with a newer version of Fetch, set the "Connect using:" menu to "FTP with TLS/SSL" rather than just "FTP". That should fix the problem.

    Please let me know if you have any questions.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 1 year ago #

  • Hugo Member

    Jim,

    thank you for your help I upgraded my Fetch yesterday and it was working instantly.. I just love Fetch you guys rock!!!

    Have a good one your happy customer
    Hugo

    Posted 1 year ago #

  • Jim Matthews Administrator

    Glad to hear it!

    Posted 1 year ago #

  • Bonnie Member

    Jim,

    Thank you SO much for posting this solution! Worked perfectly!!!!

    Bonnie

    Posted 12 months ago #

  • Rob Member

    I just upgraded to 5.3.1 because I read above that my old version 4.0.3 does not support the TLS/SSL now required by Yahoo. I am using Mac OS 10.3.9, so I downloaded and paid for version 5.3.1; however, TLS/SSL is ghosted out and not available as an option. Help!!!

    Posted 12 months ago #

  • Jim Matthews Administrator

    Hi,

    Fetch 5.3.1's TLS/SSL support requires Mac OS X 10.4. I would be happy to refund your upgrade fee, if you are not able to upgrade to 10.4.

    I don't know of any current FTP clients that support Mac OS X 10.3.9, but you might try an old version of Transmit or Cyberduck (e.g. http://update.cyberduck.ch/Cyberduck-2.8.5.dmg).

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 12 months ago #

  • Hugo Member

    Jim, thanks for the reply... I actually resolved it when I upgraded my fetch software... Its working great once again ;)

    Posted 12 months ago #

  • Rob Member

    No worries about the upgrade fee Jim, and I will give Cyberduck a try. Thanks.

    Posted 12 months ago #

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