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Error -1 (2 posts)

  • Started 5 years ago by DKZ
  • Latest reply 5 years ago from Scott McGuire
  • DKZ Member

    When I try to connect to my ftp site I get this error -1 message. It only happens on one of my sites.

    Posted 5 years ago #

  • Scott McGuire Administrator

    Hi,

    An error -1 message means that Fetch cannot find the server you are trying to connect to. This happens either because there's a problem with the server and it's not responding to FTP requests, or there is an error in the information you're entering into the hostname field in Fetch (so that Fetch is trying to connect to a non-existent server).

    You should contact the folks who run the server, verify the hostname you should use to connect to that server (perhaps it's changed), and ask them to make sure that the server is still working correctly (sometimes servers go offline unexpectedly).

    Please let us know if you still have further questions after talking to them.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 5 years ago #

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