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error -1 (4 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 9 years ago by pete04
  • Latest reply 9 years ago from pete04
  • pete04 Member

    I'm getting an "error -1" all of a sudden and can't connect. Fetch 4.0.3, Mac OS 10.2.8, same isp/host/ID/password... Can anyone offer any suggestions? thx

    Posted 9 years ago #

  • pete04 Member

    added info...

    this is my transcript:
    Connecting to www3.sympatico.ca port 21 (10/6/04 9:56:54 PM)

    same thing happened when I set prefs to use PASV

    Posted 9 years ago #

  • Jim Matthews Administrator

    When I try that hostname (www3.sympatico.ca) I get a connection refused error -- it looks like there's some problem with the server (or perhaps they are blocking my connection because I'm not a Sympatico ISP customer). You might ask Sympatico whether they know of a problem contacting your server. Another thing to try is connecting to other servers (e.g. ftp.fetchsoftworks.com, leave the User ID and Password fields blank) to verify that your Internet connection is working fine.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 9 years ago #

  • pete04 Member

    Thanks for the reply Jim. I tried ftp.fetchsoftworks.com and connected right away so I'm happy to see Fetch is not the cause of my problem. When I contacted Sympatico they confirmed their servers have been down for several hours and that they're working to correct the situation.

    Thanks again for your help, much appreciated.

    Posted 9 years ago #

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