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Error... (5 posts)

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  • Started 11 years ago by Marg
  • Latest reply 11 years ago from Marg
  • Marg Member

    Hi...
    I am trying to upload 2 small graphics to amazon. When I do I get this message... (Error: the server does not believe you have permission to take that action.)
    I am using the correct ftp address, user name and password. I use an iMac with system 9.1. This is my first time and I am using the trial version to see if it is right for me. Thanks for any help, Marg.

    [This message has been edited by Marg (edited 01-11-2003).]

    Posted 11 years ago #

  • Jim Matthews Administrator

    Could you post the contents of the Fetch Transcript window after you get the error message? It should contain clues. Choose "Fetch Transcript" from the Window menu to reveal the transcript window.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 11 years ago #

  • Marg Member

    Originally posted by JimMatthews:

    Could you post the contents of the Fetch Transcript window after you get the error message? It should contain clues. Choose "Fetch Transcript" from the Window menu to reveal the transcript window.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Here goes!
    Fetch 4.0.3 System 0x910 Expires 01/26/2003 TR
    Connecting to ftp.amazon.com port 21 (1/13/03 10:33:57 AM)
    220-----------------------------
    220-Welcome to the Amazon.com FTP Server.
    220-By submitting materials to us, you agree to the terms of the Limited License
    220-Grant including but not limited to the warranty that you have full authority
    220-to grant the licenses for the submitted materials. A copy of the Limited
    220-License Grant can be found at:
    220-http://www.amazon.com/exec/obidos/subst/partners/publishers/appendixb.html
    220-----------------------------
    220-
    220 ftp-101.amazon.com FTP server (squirrel ftp server 1.2a) ready.
    USER tunes
    331 Password required for tunes.
    PASS
    230 User tunes logged in. Access restrictions apply.
    SYST
    215 UNIX Type: L8
    PWD
    257 "/tunes/incoming" is current directory.
    MACB ENABLE
    500 'MACB ENABLE': command not understood.
    PWD
    257 "/tunes/incoming" is current directory.
    PASV
    227 Passive mode entered (207,171,178,134,184,196)
    LIST
    150 Opening ASCII mode data connection for /bin/ls.
    226 Transfer complete.
    PWD
    257 "/tunes/incoming" is current directory.
    PWD
    257 "/tunes/incoming" is current directory.
    CWD /tunes
    250 CWD command successful.
    PWD
    257 "/tunes" is current directory.
    PASV
    227 Passive mode entered (207,171,178,134,186,191)
    LIST
    150 Opening ASCII mode data connection for /bin/ls.
    226 Transfer complete.
    TYPE I
    200 Type set to I.
    PASV
    227 Passive mode entered (207,171,178,134,178,169)
    STOR 735885179724.jpg
    553 735885179724.jpg: Permission denied.
    ftp_store_setup: -30008 (state == PUT_SETTING_UP)
    ABOR
    225 ABOR command successful.
    PASV
    227 Passive mode entered (207,171,178,134,180,52)
    STOR 735885179724.jpg
    553 735885179724.jpg: Permission denied.
    ftp_store_setup: -30008 (state == RPUT_SETTING_UP)
    ABOR
    225 ABOR command successful.

    Thanks, Marg.

    Posted 11 years ago #

  • Jim Matthews Administrator

    It looks like you're trying to upload to the "tunes" directory, but you don't have permission to do that. You should probably upload into the "incoming" directory.

    Let me know if that doesn't work,

    Jim Matthews
    Fetch Softworks

    Posted 11 years ago #

  • Marg Member

    Yes, that was it. I did what you said and it worked! Just getting used to the program.
    Thank you for your help! Marg.

    Posted 11 years ago #

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