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Error -21447415734 (4 posts)

  • Started 5 years ago by TeGo
  • Latest reply 5 years ago from Scott McGuire
  • TeGo Member

    What is error #: -2147415734 on the Mac platform?

    I recently migrated my data from an old hard drive to a new one. There are two FTP sites that I use with regularity. One of them works, the other does not. I have checked my settings and passwords for the FTP site, and they are correct. Tried trashing prefs, that didn't work. Ran First Aid on Keychain; no luck. Repaired regular permissions. Ditto.

    I'm stumped ... any ideas?

    Am running Mac OS 10.5.7; Fetch 5.3.1

    We are crazy about Fetch at our office. Kudos for a fine program. Thanks in advance for suggestions.

    Posted 5 years ago #

  • Scott McGuire Administrator

    Hi,

    That error does indicate a problem with the Mac OS X keychain. I realize you said that you ran first aid on the Keychain, but could you please do that again, following these exact steps?

    * Quit Fetch, if it's running.
    * Open the Keychain Access application, which is in the Utilities folder inside your Applications folder.
    * Go to the Keychain Access menu, and choose Preferences.
    * Click on the "First Aid" tab.
    * Make sure both "Synchronize login keychain password" and "Set login keychain as default" are checked.
    * Then go to the Keychain Access menu, and choose Keychain First Aid.
    * In the password field of the Keychain First Aid window, enter your Mac OS X admin password (this should be the same as your Mac OS X login password).
    * Click the Repair radio button.
    * Click the Start button.
    * Once it's done, close the Keychain First Aid window.
    * Restart your Macintosh.

    Then try Fetch again.

    If that doesn't help, let us know and we can try some other things.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 5 years ago #

  • TeGo Member

    Thank you, Scott. Problem solved:)

    I appreciate how quickly you responded. You guys are the best.

    Posted 5 years ago #

  • Scott McGuire Administrator

    Hi,

    You're welcome - we're glad to hear the problem is fixed!

    Best,

    Scott McGuire
    Fetch Softworks

    Posted 5 years ago #

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