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error -3155 (4 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 9 years ago by greiling
  • Latest reply 9 years ago from Jim Matthews
  • greiling Member

    Am first-time user of downloaded trial version of Fetch. Have tried twice to log onto two separate FTP sites. Both failed giving me an "open transport error -3155" message. . .what gives? Nothing in ReadMe file helps.

    Please help. Thanks
    C. Greiling

    Posted 9 years ago #

  • Jim Matthews Administrator

    Could you choose "Fetch Transcript" from the Window menu the next time you get this error and post the contents? It may clarify what is going wrong.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 9 years ago #

  • greiling Member

    Thanks for your reply. Not much help from transcript window. Here's what it recorded:

    Fetch 4.0.3 System 0x910 Expires 06/11/2004 TR
    Connecting to 69.39.134.30 port 21 (6/4/04 9:17:33 AM)
    Connecting to 69.39.134.30 port 21 (6/4/04 9:18:26 AM)

    Is there some way to get a step-by-step user guide online to walk me through all connection steps, what I should be seeing, etc.?

    Posted 9 years ago #

  • Jim Matthews Administrator

    Are you connected to the Internet when you try to connect with Fetch? What happens if you try to connect to ftp.fetchsoftworks.com (leave the User ID and Password fields blank).

    There is a step-by-step tutorial in Fetch Help. Press the Help button in the New Connection window to see Fetch Help.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 9 years ago #

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