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error -49 (8 posts)

  • Started 4 years ago by stan
  • Latest reply 2 years ago from Jim Matthews
  • stan Member

    I enter host name with ip address, user name, password all are correct.
    I keep getting POSIX Error 49.
    Need Help ASAP

    Posted 4 years ago #

  • Scott McGuire Administrator

    Hi,

    You should check these two things:

    * Make sure the Port field of the New Connection dialog is blank, and then try connecting again.
    * You should contact the people who run the server to make sure it is actually functioning; this error may indicate that there is a problem with the server.

    If they say that it is, please do the following:

    * Quit Fetch.
    * Open Fetch again.
    * Try connecting to your server.
    * After you receive the error, go to the Window menu, and choose Fetch Transcript.
    * Copy the entire contents of the transcript window, and paste them into a reply to this message.

    We'll take a look and try to advise further.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 4 years ago #

  • Mike Member

    Hi,

    I'm having the same issue as the user was in the past. Here's a copy of the transscript info

    Any help would be greatly appreciated!

    Fetch 5.7.2 (5H612) Intel (Web Store) running on Mac OS X 10.7.4.4 (11E53) Intel English
    StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1
    Partial serial FETCH55005-KUM4-F3ML
    Connecting to HNESFTP port 21 (MAC OS X firewall is allowing connections) 7/17/12 11:37 AM)
    AN FTP connection to “HNESFTP” could not be opened because an error has occurred. (POSIX error 49.)

    Posted 2 years ago #

  • Jim Matthews Administrator

    Hi,

    "HNESFTP" probably isn't the hostname that you want. It's more likely that you want to enter something like hnesftp.mycompany.com. I would recommend contacting the administrator of the server you are trying to connect to, and ask them what to enter.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 2 years ago #

  • Mike Member

    That's for the reply Jim.
    I'm positive HNESFTP is the name of the hostname. A few other MACs we have in our company are able to connect to the FTP site without issues. We tried the fully qualified name and got the same error. I'm also working with the administrator of our server and he is perplexed why this isn't working

    Thanks

    Posted 2 years ago #

  • Jim Matthews Administrator

    Hi Mike,

    Do you have the IP address of the server? Could you try entering that in the hostname field, to see if you get the same error?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 2 years ago #

  • Mike Member

    Jim,

    We were able to determing what the problem was. When our MAC users were booting their systems up prior to connecting to our network BUT connected to the wireless network then connected to our network they wouldn't be able to see the FTP site. When wireless was turned off they'd get the POSIX 49 error. When we booted the system off of wireless and had the cable directly plugged in it worked fine. I hope this helps anyone else who might experience this problem.

    -Mike

    Posted 2 years ago #

  • Jim Matthews Administrator

    Thanks for that follow-up!

    Posted 2 years ago #

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