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Error accessing a file or folder (4 posts)

  • Started 7 years ago by jmf3001
  • Latest reply 7 years ago from Scott McGuire
  • jmf3001 Member

    I'm new to this.

    When I try to upload for the first time I get this message:
    "Fetch could not put (filename) because the FTP server encountered an error accessing a file or folder.

    Server responded (filename) . Permisssion denied"

    I get this message wheter I try to use Put or drag and drop.
    I don't know what it means or how to remedy the situation.

    Any help would be appreciated.

    Posted 7 years ago #

  • Scott McGuire Administrator

    Hi,

    We'd like some more information to help diagnose the problem.

    After you try to upload and you get the error message, could you please choose Fetch Transcript from the Window menu, copy the entire contents of the transcript window, and paste them into a reply to this message?

    We'll take a look and try to figure out what's going on.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 7 years ago #

  • jmf3001 Member

    Fetch 5.2 (5C121) PowerPC running on Mac OS X 10.4.9 (8P135) PowerPC English
    StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1
    Expires 04/30/2007 T
    Connecting to ftp.flahertyimaging.com port 21 (Mac OS X firewall is off) (04/17/2007 12:33:45 AM)
    Connected to 207.36.58.83 port 21 (04/17/2007 12:33:45 AM)
    220 ProFTPD 1.2.4 Server (ftp.flahertyimaging.com) [207.36.58.83]
    USER anonymous
    331 Anonymous login ok, send your complete email address as your password.
    PASS
    230 Anonymous access granted, restrictions apply.
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is current directory.
    MACB ENABLE
    500 MACB not understood.
    CWD pub/
    250 CWD command successful.
    PWD
    257 "/pub" is current directory.
    TYPE A
    200 Type set to A.
    PASV
    227 Entering Passive Mode (207,36,58,83,13,252).
    Making data connection to 207.36.58.83 port 3580
    LIST -al
    150 Opening ASCII mode data connection for file list
    drwxr-xr-x 2 ftp ftp 4096 Sep 23 2000 .
    drwx---r-x 5 ftp ftp 4096 Sep 23 2000 ..
    226 Transfer complete.
    TYPE I
    200 Type set to I.
    PASV
    227 Entering Passive Mode (207,36,58,83,13,253).
    Making data connection to 207.36.58.83 port 3581
    STOR avatarNorwegian Sky B&W.jpg
    550 avatarNorwegian Sky B&W.jpg: Permission denied
    ftp_store_setup: 2,-30004 (state == PUT_SETTING_UP)
    ABOR
    226 Abort successful

    Thanks!

    Posted 7 years ago #

  • Scott McGuire Administrator

    Hi,

    It looks like you are connecting to that server without a username and password, which is called "anonymous access." Typically, when servers allow anonymous access, they only allow you to download files from them - you cannot upload files or delete files.

    So I think the problem is that you do not have permission to upload files to that server when logged in without a username and password. You should contact the person/company that runs the server and find out what username and password you need to use when connecting to the server in order to upload files.

    Please let us know if you have further questions. Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 7 years ago #

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