Fetch Softworks

error message (4 posts)

• Started 14 years ago by delaney303
• Latest reply 14 years ago from delaney303

• delaney303 Member

  Fetch could not create the folder "Beep Beep" because the FTP server sent an unexpected response/ check the fetch transcript window for more information. server responded "Cant create directory: files exists

  I tried to add a photo to the file for Robert Delaney, the photo was sent to me with the title of RobertDelaney....I added the photo to iphoto and and changed the name to Beep Beep, I think the Robert Delaney file name and the photo name is what is causing the problem. I have the transcript but have tried unsuccesfully to add the transcript to this message

  Posted 14 years ago #

• Jim Matthews Administrator

  Hi,

  Thanks for posting. Could you mail the transcript to bugs at fetchsoftworks dot com? I'll take a look and see what I can figure out.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 14 years ago #

• Jim Matthews Administrator

  Hi,

  The problem is that the "BeepBeep" folder is actually named "BeepBeep " with a trailing space. The server does not like that, so it creates a folder named "BeepBeep_", and the transfer fails.

  I would rename your "BeepBeep " item to "BeepBeep" in iWeb, publish to a folder again, and try uploading again.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 14 years ago #

• delaney303 Member

  Hi
  Thanks....that fixed it, I appreciate the help

  Posted 14 years ago #