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Error messages while trying to connect (3 posts)
- Started 8 months ago by Jill
- Latest reply 8 months ago from Jill
Hi. Trying to update my website and keep getting this message while trying to connect to Fetch:
"An FTP connection to ftp.jillwussowphotography.com could not be opened because the FTP server has shut down.
Try again or contact server admin. to verify that the server is running. Server responded: "Sorry, cleartext sessions are not accepted on this server."
I'm not too tech savvy so keep it as simple as possible please!
Jim Matthews Administrator
It sounds like your website is hosted by Yahoo! Yahoo! recently started requiring use of FTP with TLS/SSL rather than simple FTP. So you want to set the Connect using: menu in the Fetch New Connection dialog to FTP with TLS/SSL.
Also, be sure that you have Fetch 5.7.3, the latest version. If you don't have it, you can download it from:
Excellent, thank you! Seems to work now!
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