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Error on Password (3 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 11 years ago by psgdx
  • Latest reply 11 years ago from psgdx
  • psgdx Member

    When I try to reconnect to a site which I had been into earlier in the day, I am now getting "Error on password, user cannot log in, home directory inaccessible." The ISP can get in from his PC and is telling me it's my MAC, however I get the same message on 2 different machines. He cannot help me since he doesn't use Fetch or a MAC. Any suggestions?

    Posted 11 years ago #

  • Jim Matthews Administrator

    Could you choose "Fetch Transcript" from the Window menu and post the contents of that window after you see the error?

    It certainly sounds like there's a problem with your home directory on the server, but then it's hard to explain why the ISP could connect.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 11 years ago #

  • psgdx Member

    No, I could not choose Fetch Transcript. I had to click OK on the error message to get out of it and everything under Window was gray. I just had another user try to access the site through Dreamweaver and he got the same message. So, it doesn't seem to be a Fetch issue but I was hoping there was something I could reconfigure in Fetch to make it work.
    Thanks

    Posted 11 years ago #

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