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error on password, but password is correct (5 posts)

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  • Started 11 years ago by colbser
  • Latest reply 11 years ago from colbser
  • colbser Member

    I am trying to connect to geocities, but it won't let me, I think it says that the password is bad, but I know all the information is correct. here is the transcript:

    Connecting to ftp.geocities.com port 21 (9/5/03 10:40:04 PM)
    220-Welcome to the Yahoo! Web Hosting FTP server.
    220-Need help? Get all details at:
    220-http://help.yahoo.com/help/us/webhosting/gftp/
    220-
    220-No anonymous logins accepted.
    220 Yahoo!
    USER colbser@sbcglobal.net
    331-Enter your Yahoo! member password
    331
    PASS
    530-Your FTP session could not be opened.
    530-If you continue to have problems, please visit:
    530-http://help.yahoo.com/help/us/webhosting/gftp/
    530

    Any ideas? It might be cause I'm behind a firewall, but then why is it connecting at all, then getting stuck on the password? thanks for any suggestions.

    Posted 11 years ago #

  • Jim Matthews Administrator

    Is this is a free GeoCities account? GeoCities does not support FTP access to their free accounts.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 11 years ago #

  • colbser Member

    hmmmm, I didn't exactly pay for it, but it is a premium account, well at least it has everything a premium account has (more space, etc.)... it came with the dsl service.

    [This message has been edited by colbser (edited 09-08-2003).]

    Posted 11 years ago #

  • Jim Matthews Administrator

    The web page mentioned in the error message has this advice:

    If you have a premium account and you're unable to successfully connect to your account using FTP, please review the suggestions below:

    * Make sure that you're entering the following information correctly:

    Address: ftp.domain-name.com
    User Name: Yahoo! ID@domain-name.com
    Password: Yahoo! ID password

    Replace "Yahoo! ID" with your own Yahoo! ID and "domain-name.com" with your own domain name. Please be sure that all of the information you type in the Address and User Name fields are in lower case and contain no spaces. Remember, passwords are case sensitive, so "PASSWORD," "PaSsWoRd," and "password" are not the same.

    This makes it seem as if you need to have your own website domain name. I would contact SBC or Yahoo! support to find out the right information to use.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 11 years ago #

  • colbser Member

    hmmm, it might be that I don't actually have a premium account, just get more storage or something. thanks for your help.

    Posted 11 years ago #

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