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error - server drops connection (4 posts)

  • Started 6 years ago by corinhorn
  • Latest reply 6 years ago from Scott McGuire
  • corinhorn Member

    Fetch works fine for me except for large files. If I am uploading for more than 75-90 minutes, the upload stops with the error:
    "Server dropped connection"

    Also:
    Server responded: "Accepted Connection"

    I think this is the relevant portion of the transcript window:

    226-Options: -a -l
    226 20 matches total
    TYPE I
    200 TYPE is now 8-bit binary
    SIZE 082008.dmg
    213 3617532260
    PASV
    227 Entering Passive Mode (64,13,232,65,205,30)
    Making data connection to 64.13.232.65 port 52510
    REST 3617532260
    350 Restarting at 3617532260
    STOR 082008.dmg
    150 Accepted data connection
    Unsuccessful transfer of 082008.dmg (168,444,728/6,793,408,235 bytes, 92,096 bytes/sec, 30:29 elapsed) stopped at 8/28/08 4:25:00 PM (error: 2,-30014)
    ftp_store: 2,-30014 (state == PUT_SENDING)

    I have the most current version of Fetch and Mac OS X . I'm not sure if I need to change Fetch settings or settings on my server.

    Posted 6 years ago #

  • Scott McGuire Administrator

    Hi,

    After the server drops the connection, have you tried using Fetch's resume upload command? (I realize this is not a perfect solution, but trying it will help us analyze the problem.)

    You can find out more about it by reading the resuming uploads in Fetch Help (or click the link here).

    If you have tried resuming the upload, does the upload continue and then drop the connection again after a while, or does resume upload fail right away?

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 6 years ago #

  • corinhorn Member

    Yes I've been using the "resume upload" feature. It uploads for a while, but then disconnects again. So uploading a file that is a few gigabytes large takes multiple resume sessions.

    Posted 6 years ago #

  • Scott McGuire Administrator

    Hi,

    Thanks for the additional information. Could you please send a short email about your problem to:

    bugs at fetchsoftworks dot com

    And we'll follow up with you from there.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 6 years ago #

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