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Expired trial after one use (2 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 10 years ago by JB
  • Latest reply 10 years ago from Jim Matthews
  • JB Member

    I downloaded the latest version of Fetch last month, but used it for the first time tonight. At first everything worked fine but then the program quit on me several times while trying to make a connection. I restarted it each time and it would work. Then it refused to connect and told me I had an incorrect password, even though I knew everything was right. The program quit again and when I went to start it up again I got the following message "This trial version expired on 5/8/2002". I deleted the preference file, thinking it might have been corrupted with all of the unexpected quits, but it did not make any difference.

    Posted 10 years ago #

  • Jim Matthews Administrator

    First about the trial version expiration: You get one 15-day trial period per computer. Evidently a trial copy was run on your computer in April, 2002, and so your trial period was up in May, 2002. There's a bug that causes Fetch to ignore the trial period expiration one time if it is run much later, so that's what you saw the first time you ran Fetch recently.

    You can still run the trial copy, but you have to let the expiration message stay on the screen until the "Next Time" button is enabled. It will make you wait one second for every day since the expiration date, so in this case it'll be 12 or so minutes. This increasing delay is meant as a deterrent to people using a trial copy forever, but I understand that it is an annoyance in a situation like this, where you haven't been using Fetch continuously.

    If you do decide to try Fetch again, and run into any problems, please choose "Fetch Transcript" from the Window menu and post the contents after you see the problem.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 10 years ago #

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