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Fetch 4.02 loses shortcuts (5 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 11 years ago by Ken Hintz
  • Latest reply 9 years ago from Jim Matthews
  • Ken Hintz Member

    I have been doing a clean install of mac OS 10.2 on a blue/white G3/400 Yosemite and the application has been flawless until yesterday when it refused to remember shortcuts. I can still manually enter a shortcut and it works just fine, it just won't rember a shortcut list after creating one and saving it, then quitting the application and starting it again. I'm wondering if there are known software conflicts that might be the problem, like maybe with Font Reserve 3.1.1?
    Thanks.

    Posted 11 years ago #

  • Jim Matthews Administrator

    I would suggest quitting Fetch and deleting the "Fetch Shortcuts" file in the Library/Preferences folder in your home directory. Can Fetch remember shortcuts after that?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 11 years ago #

  • Ken Hintz Member

    Thanks Jim. Took me awhile to figure out where the prefs were stored in OS X, but I did it and it's fine now.

    Posted 11 years ago #

  • guest Registered Member

    Originally posted by Ken Hintz:

    Thanks Jim. Took me awhile to figure out where the prefs were stored in OS X, but I did it and it's fine now.

    Using v4.0.3
    applicatiion quits, and Shortcuts are lost.
    Is there any way to retrieve them?

    Posted 9 years ago #

  • Jim Matthews Administrator

    Do you have a backup of the Fetch Shortcuts file (from the Preferences folder in the Library folder of your home folder)? That's where the shortcuts are stored.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 9 years ago #

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