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Fetch 5.02 crashing on startup (6 posts)

  • Started 8 years ago by mlangfeld
  • Latest reply 8 years ago from Jim Matthews
  • mlangfeld Member

    Hi, I can't get Fetch 5.02 to launch now. It was working fine, then after I had a couple of crashes with Dreamweaver, it won't launch. I ran Disk Utilities twice, Mac Janitor once, restarted the Mac--no luck. Reinstalled Fetch-still no luck. I'm not sure what to try next.

    Here's the crash report. Any help greatly appreciated.

    Date/Time: 2005-09-03 23:58:54.743 -0400
    OS Version: 10.4.2 (Build 8C46)
    Report Version: 3

    Command: Fetch
    Path: /Applications/Fetch.app/Contents/MacOS/Fetch
    Parent: WindowServer [62]

    Version: 5.0.2 (5A664)

    PID: 616
    Thread: 0

    Exception: EXC_BAD_ACCESS (0x0001)
    Codes: KERN_INVALID_ADDRESS (0x0001) at 0x01775000

    Thread 0 Crashed:
    0 ...ple.CoreServices.CarbonCore 0x90b60098 CacheResource 00
    1 ...ple.CoreServices.CarbonCore 0x90b5fdec CountResourcesCommon 8
    2 ...ple.CoreServices.CarbonCore 0x90b5fd98 Count1Resources 0
    3 com.fetchsoftworks.Fetch 0x00031d8c 0x1000 00076
    4 com.fetchsoftworks.Fetch 0x0017e36c 0x1000 561452
    5 com.fetchsoftworks.Fetch 0x0000749c 0x1000 5756
    6 com.fetchsoftworks.Fetch 0x00004bb8 0x1000 5288
    7 com.fetchsoftworks.Fetch 0x00004af8 0x1000 5096
    8 com.fetchsoftworks.Fetch 0x00004978 0x1000 4712

    Thread 1:
    0 libSystem.B.dylib 0x90005bcc syscall 2
    1 com.apple.OpenTransport 0x99d425a0 BSD_waitevent 4
    2 com.apple.OpenTransport 0x99d47360 CarbonSelectThreadFunc 76
    3 libSystem.B.dylib 0x9002c3d4 _pthread_body 6

    Thread 2:
    0 libSystem.B.dylib 0x9002ca98 semaphore_wait_signal_trap
    1 libSystem.B.dylib 0x9003127c pthread_cond_wait 08
    2 com.apple.OpenTransport 0x99d42e94 CarbonOperationThreadFunc 0
    3 libSystem.B.dylib 0x9002c3d4 _pthread_body 6

    Thread 3:
    0 libSystem.B.dylib 0x9001efec select 2
    1 com.apple.CoreFoundation 0x9075dbcc __CFSocketManager 72
    2 libSystem.B.dylib 0x9002c3d4 _pthread_body 6

    Thread 0 crashed with PPC Thread State 64:
    srr0: 0x0000000090b60098 srr1: 0x000000000200f030 vrsave: 0x0000000000000000
    cr: 0x84004224 xer: 0x0000000020000006 lr: 0x0000000090b60064 ctr: 0x0000000000000000
    r0: 0x00000000005e8140 r1: 0x00000000bffff150 r2: 0x00000000005e8140 r3: 0x0000000000000001
    r4: 0x0000000000000000 r5: 0x0000000000000028 r6: 0x00000000ffffffff r7: 0x0000000000000000
    r8: 0x0000000001800a00 r9: 0x000000000176e9c4 r10: 0x0000000000000008 r11: 0x000000000000003f
    r12: 0x0000000090005e0c r13: 0x00000000003a0a90 r14: 0x0000000000000000 r15: 0x0000000000000001
    r16: 0x0000000000396340 r17: 0x0000000000000001 r18: 0x00000000003a421a r19: 0x0000000052657374
    r20: 0x0000000000000000 r21: 0x0000000000001122 r22: 0x0000000000000000 r23: 0x0000000000001000
    r24: 0x00000000bffff220 r25: 0x0000000000000fff r26: 0x00000000fffff451 r27: 0x000000000000c000
    r28: 0x0000000001775000 r29: 0x00000000005e8174 r30: 0x0000000003415562 r31: 0x0000000090b5fe58

    Binary Images Description:
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    0x8fe00000 - 0x8fe51fff dyld 43.1 /usr/lib/dyld
    0x90000000 - 0x901a6fff libSystem.B.dylib /usr/lib/libSystem.B.dylib
    0x901fe000 - 0x90202fff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
    0x90204000 - 0x90257fff com.apple.CoreText 1.0.0 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.framework/Versions/A/CoreText
    0x90284000 - 0x90335fff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
    0x90364000 - 0x9069dfff com.apple.CoreGraphics 1.256.14 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
    0x90728000 - 0x90801fff com.apple.CoreFoundation 6.4.3 (368.12) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    0x9084a000 - 0x9084afff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
    0x9084c000 - 0x9094efff libicucore.A.dylib /usr/lib/libicucore.A.dylib
    0x909a8000 - 0x90a2cfff libobjc.A.dylib /usr/lib/libobjc.A.dylib
    0x90a56000 - 0x90acafff com.apple.framework.IOKit 1.4 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    0x90ae4000 - 0x90af6fff libauto.dylib /usr/lib/libauto.dylib
    0x90afd000 - 0x90dc2fff com.apple.CoreServices.CarbonCore 10.4.1 (611.1) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
    0x90e25000 - 0x90ea5fff com.apple.CoreServices.OSServices 4.0 (4.0.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
    0x90eef000 - 0x90f2ffff com.apple.CFNetwork 10.4.2 (80) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
    0x90f44000 - 0x90f5cfff com.apple.WebServices 1.1.2 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServicesCore.framework/Versions/A/WebServicesCore
    0x90f6c000 - 0x90feafff com.apple.SearchKit 1.0.3 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
    0x9102f000 - 0x91056fff com.apple.Metadata 1.1 (121.6) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata
    0x91077000 - 0x91239fff com.apple.security 4.0.1 (223) /System/Library/Frameworks/Security.framework/Versions/A/Security
    0x9133b000 - 0x91344fff com.apple.DiskArbitration 2.1 /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
    0x9134b000 - 0x91372fff com.apple.SystemConfiguration 1.8.0 /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
    0x91385000 - 0x9138dfff libbsm.dylib /usr/lib/libbsm.dylib
    0x91391000 - 0x9140ffff com.apple.audio.CoreAudio 3.0.1 /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
    0x9144d000 - 0x9144dfff com.apple.ApplicationServices 10.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
    0x9144f000 - 0x91487fff com.apple.AE 1.5 (297) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
    0x914a2000 - 0x9156dfff com.apple.ColorSync 4.4 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
    0x915c2000 - 0x91655fff com.apple.print.framework.PrintCore 4.0 (172.1) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
    0x9169b000 - 0x91758fff com.apple.QD 3.8.6 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
    0x91796000 - 0x917f4fff com.apple.HIServices 1.5.0 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
    0x91822000 - 0x91845fff com.apple.LangAnalysis 1.6 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
    0x91859000 - 0x9187efff com.apple.FindByContent 1.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/FindByContent.framework/Versions/A/FindByContent
    0x91891000 - 0x918d2fff com.apple.LaunchServices 10.4.3 (157) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
    0x918ed000 - 0x91901fff com.apple.speech.synthesis.framework 3.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
    0x9190f000 - 0x91945fff com.apple.ImageIO.framework 1.0.2 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/ImageIO
    0x91959000 - 0x91a1ffff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
    0x91a6c000 - 0x91a81fff libcups.2.dylib /usr/lib/libcups.2.dylib
    0x91a86000 - 0x91aa2fff libJPEG.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
    0x91aa7000 - 0x91b16fff libJP2.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
    0x91b2d000 - 0x91b31fff libGIF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
    0x91b33000 - 0x91b4bfff libRaw.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRaw.dylib
    0x91b4e000 - 0x91b91fff libTIFF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
    0x91b98000 - 0x91bb1fff libPng.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
    0x91bb6000 - 0x91bb9fff libRadiance.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
    0x91bbb000 - 0x91bbbfff com.apple.Accelerate 1.1.1 (Accelerate 1.1.1) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
    0x91bbd000 - 0x91ca7fff com.apple.vImage 2.0 /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage
    0x91caf000 - 0x91ccefff com.apple.Accelerate.vecLib 3.1.1 (vecLib 3.1.1) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
    0x91d3a000 - 0x91d5afff libmx.A.dylib /usr/lib/libmx.A.dylib
    0x91d60000 - 0x91dc5fff libvMisc.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib
    0x91dcf000 - 0x91e61fff libvDSP.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
    0x91e7b000 - 0x9240bfff libBLAS.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
    0x92453000 - 0x92763fff libLAPACK.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
    0x92790000 - 0x9281bfff com.apple.DesktopServices 1.3 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
    0x9285d000 - 0x92a86fff com.apple.Foundation 6.4.1 (567.12) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
    0x92ba4000 - 0x92c82fff libxml2.2.dylib /usr/lib/libxml2.2.dylib
    0x92ca2000 - 0x92d90fff libiconv.2.dylib /usr/lib/libiconv.2.dylib
    0x92da2000 - 0x92dc0fff libGL.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
    0x92dcb000 - 0x92e25fff libGLU.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
    0x92e43000 - 0x92e43fff com.apple.Carbon 10.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
    0x92e45000 - 0x92e59fff com.apple.ImageCapture 3.0 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
    0x92e71000 - 0x92e81fff com.apple.speech.recognition.framework 3.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
    0x92e8d000 - 0x92ea2fff com.apple.securityhi 2.0 (203) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI
    0x92eb4000 - 0x92f3bfff com.apple.ink.framework 101.2 (69) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
    0x92f4f000 - 0x92f5afff com.apple.help 1.0.3 (32) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help
    0x92f64000 - 0x92f91fff com.apple.openscripting 1.2.2 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
    0x92fab000 - 0x92fbbfff com.apple.print.framework.Print 4.0 (187) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
    0x92fc7000 - 0x9302dfff com.apple.htmlrendering 1.1.2 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
    0x9305e000 - 0x930b0fff com.apple.NavigationServices 3.4.1 (3.4) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.framework/Versions/A/NavigationServices
    0x930dc000 - 0x930f9fff com.apple.audio.SoundManager 3.9 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound
    0x9310b000 - 0x93118fff com.apple.CommonPanels 1.2.2 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
    0x93121000 - 0x93431fff com.apple.HIToolbox 1.4.3 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
    0x9357c000 - 0x93588fff com.apple.opengl 1.4.0 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
    0x9405b000 - 0x94125fff com.apple.audio.toolbox.AudioToolbox 1.4.1 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
    0x94179000 - 0x94179fff com.apple.audio.units.AudioUnit 1.4 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
    0x94553000 - 0x94562fff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
    0x9456a000 - 0x94576fff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
    0x945d5000 - 0x94837fff com.apple.QuickTime 7.0.1 /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
    0x9490a000 - 0x94929fff com.apple.vecLib 3.1.1 (vecLib 3.1.1) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
    0x94ceb000 - 0x94d08fff libresolv.9.dylib /usr/lib/libresolv.9.dylib
    0x95205000 - 0x9532cfff edu.mit.Kerberos 5.5.20 /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
    0x96715000 - 0x967b8fff libcrypto.0.9.dylib /usr/lib/libcrypto.0.9.dylib
    0x973fb000 - 0x97408fff com.apple.agl 2.5.6 (AGL-2.5.6) /System/Library/Frameworks/AGL.framework/Versions/A/AGL
    0x99d40000 - 0x99d5efff com.apple.OpenTransport 2.0 /System/Library/PrivateFrameworks/OpenTransport.framework/OpenTransport
    0x9cbba000 - 0x9cbc8fff libz.1.dylib /usr/lib/libz.1.dylib
    0xebf80000 - 0xebf8afff com.stuffit.sdk 8.0.2 /Library/Frameworks/StuffIt.framework/Versions/A/StuffIt

    Model: PowerBook5,6, BootROM 4.9.1f1, 1 processors, PowerPC G4 (1.2), 1.67 GHz, 1 GB
    Graphics: ATI Mobility Radeon 9700, ATY,RV360M11, AGP, 64 MB
    Memory Module: SODIMM0/J25LOWER, 512 MB, DDR SDRAM, PC2700U-25330
    Memory Module: SODIMM1/J25UPPER, 512 MB, DDR SDRAM, PC2700U-25330
    AirPort: AirPort Extreme, 400.17 (3.90.34.0.p11)
    Modem: Jump, , V.92, Version 1.0,
    Bluetooth: Version 1.6.0f2, 2 service, 0 devices, 0 incoming serial ports
    Network Service: AirPort, AirPort, en1
    PCI Card: TXN,PCIXXXX-00, cardbus, PC Card
    Parallel ATA Device: MATSHITADVD-R UJ-845E,
    Parallel ATA Device: FUJITSU MHT2080AH, 74.53 GB
    USB Device: Bluetooth HCI, , Up to 12 Mb/sec, 500 mA
    USB Device: Apple Internal Keyboard/Trackpad, Apple Computer, Up to 12 Mb/sec, 500 mA
    USB Device: Hub in Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 500 mA
    USB Device: USB HUB, , Up to 12 Mb/sec, 100 mA
    USB Device: Hub, , Up to 12 Mb/sec, 500 mA
    USB Device: Hub, , Up to 12 Mb/sec, 500 mA
    USB Device: Studio Display, , Up to 1.5 Mb/sec, 500 mA
    USB Device: Apple Optical USB Mouse, Mitsumi Electric, Up to 1.5 Mb/sec, 100 mA
    USB Device: Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 250 mA
    FireWire Device: LaCie d2 Extreme LUN 0, LaCie Group SA, Up to 400 Mb/sec

    Posted 8 years ago #

  • Scott McGuire Administrator

    This may be a problem with your Fetch Cache file. It is located in the Preferences folder of the Library folder of your home folder.

    Could you email it to bugs at fetchsoftworks.com and then move it out of your Preferences folder? That should fix the problem with Fetch crashing on launch.

    Let us know if that does not solve the problem.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 8 years ago #

  • mlangfeld Member

    Thanks Scott. Your advice worked!

    I've sent an email with the Fetch cache file, as you requested. Let me know if you need any further information.

    Posted 8 years ago #

  • Scott McGuire Administrator

    Glad to hear that solved your problem. Thanks for sending the file, we'll let you know.

    Scott McGuire
    Fetch Softworks

    Posted 8 years ago #

  • PeteEaston Member

    Hi I'm having the same poblem but this fix didn't work.
    Any other Ideas?

    Posted 8 years ago #

  • Jim Matthews Administrator

    Do you see the same problem with Fetch 5.0.3b1, which you can download from http://getfetch.com/Fetch_5.0.3b1.dmg ?

    If so, please send the crash log to support at fetchsoftworks dot com and we'll figure out what is going on.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 8 years ago #

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