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Fetch 5.6 now available! (39 posts)

  • Started 4 years ago by Scott McGuire
  • Latest reply 3 years ago from Scott McGuire
  • Jim Matthews Administrator

    Yes, you can empty the trash. Your shortcuts are saved separately (in the file com.fetchsoftworks.Fetch.Shortcuts.plist, in your Preferences folder).

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 4 years ago #

  • Chris G Member

    Just read your 2 page message board. I use a Mac 10.6.7 and have V5.5.2. I dragged the Fetch 5.6 to the applications folder, moved the V5.5 to the desktop, then clicked on the V5.6 icon. The same screen comes up, saying to move the file to the app folder and click on it.

    When I exited the app folder to send this message, the icon which was labeled Fetch 5.6 is now labeled Fetch Installer. I just tried dragging the Fetch Installer icon to the appfolder, so now there is the Fetch Installer and Fetch 5.6, click on either and it says to drag the folder to the app folder and click on it.

    ]Boy, 5.5 is much more difficult to use than the PC version. I retired and first thing, bought a Mac! I'm hoping 5.6 at least opens a window on the desktop instead of me having to right click the icon in the dock and selecte recent connections.]

    Posted 3 years ago #

  • Scott McGuire Administrator

    Hi Chris,

    It sounds like the problem is you have dragged the Fetch installer to the Applications folder, not the Fetch application itself. The fact that you keep seeing the "drag to folder" icon when you open Fetch is an indication of that.

    I think you need to clean up and start over. I realize the below may sound like a lot of steps, but I want to be careful make sure that things are cleaned up properly. Here's what you should do:

    * Drag the Fetch icon from your Dock to the Trash to remove it (we'll put it back in the Dock it later).

    * Open your Applications folder.

    * Drag the Fetch icon from the Applications folder to the Trash. (If you don't have a Fetch icon in the Applications folder now, that's okay.)

    * Drag the Fetch Installer icon from the Applications folder to the Trash.

    * Close the Applications folder.

    * Drag the Fetch_5.6.dmg file from your Downloads folder (or Desktop folder) to the Trash.

    * Restart your Macintosh (go to the Apple menu, and choose Restart).

    * Download Fetch again using this link:

    http://fetchsoftworks.com/fetch/download/Fetch_5.6.dmg

    * When the Fetch installer window opens, be sure to drag the Fetch dog icon that's inside the window, to the Applications folder icon inside the window.

    * Once the copy is done, drag the Fetch Installer icon from your Desktop to the Trash.

    * Open your Applications folder.

    * Try opening Fetch 5.6. Does it work correctly now?

    Let us know.

    Once you've got Fetch installed correctly, we'll help you with your recent connections question.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 3 years ago #

  • Chris G Member

    OK, got it. My problem was that I did not see the dog image inside the fetch installer as a moveable object; I tried dragging the installer icon to the app folder (and I also tried dragging the open installer window to the app folder). Maybe this is due to age (56 years, although I've been using home computers since 1994), maybe due to past PC experience.

    Now that it is installed, you suggested I might be able to open fetch without right clicking the dock icon and selecting recent connections.

    Thank-you Scott.

    Posted 3 years ago #

  • Scott McGuire Administrator

    Hi Chris,

    You're welcome, and I'm glad to hear that Fetch is now installed correctly.

    In regards to the Recent Connections, you should be able to open Fetch just by clicking once on the icon in the Dock - you don't need to right-click on it.

    Once you do that, Fetch will open and show you the New Connection window.

    In the New Connection window, there's a button with a clock icon on it. If you click that button, you'll see the list of recent connections - just choose one and Fetch will fill out the New Connection window with your connection information. Then click the Connect button.

    Does that work, and do what you want?

    If you're always connecting to the same server, we can also tell you how to have Fetch automatically fill out your information for you, so that you don't even need to click the Recent Connections button. Please let us know if you'd be interested in that.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 3 years ago #

  • Chris G Member

    As in the previous version, when I click on the icon in the dock, it bounces and the little white light appears indicating it's open, but nothing pops up. There is no user interface for me, no user connection window. And yes, I do connect to only one place. Although I'm retired, I still maintain my website and use it for various things. It works okay, and it connects to my website.

    Posted 3 years ago #

  • Scott McGuire Administrator

    Hi Chris,

    I apologize, I misunderstood the problem you were having. Thanks for the clarification.

    Could you please check and do the following?

    * Open Fetch.
    * Go to the Fetch menu, and choose Preferences.
    * Click the General tab.
    * Look at the "Show New Connections on startup" checkbox.
    * Is it checked? If so, let me know and skip the rest of the steps.
    * If it is not checked, check it.
    * Then quit Fetch and open it again just by clicking the icon.
    * Does the New Connection window show up now?

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 3 years ago #

  • Chris G Member

    That was the problem. Thank-you. I'm am surprised that box is not checked as default, however, because the PC version (at least the last one before I went to Mac) does automatically open that way.

    Posted 3 years ago #

  • Scott McGuire Administrator

    Hi Chris,

    I'm glad that fixed the problem.

    That checkbox is set to be checked by default; I am not sure why it was not checked in your case.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 3 years ago #

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