Fetch Softworks

Fetch 5.7.5 not opening in Mac Yosemite recent upgrade (2 posts)

• Started 7 years ago by Tim Kenney
• Latest reply 7 years ago from Jim Matthews

• Tim Kenney Member

  Just upgraded from Mavericks to Yosemite 10.10.5 on my MAC Pro Tower. The old version 5.3 didn't open so downloaded upgrade 5.7.5. Still isn't opening.

  This was purchased in 2006. I have the serial number but app won't even open in order to upgrade. Help! I love Fetch so much better than Filezilla, but until this is fixed Ima have to use it.

  Posted 7 years ago #

• Jim Matthews Administrator

  Hi,

  I'd like to take a look at your Fetch.log file to see if I can figure out why this is happening. To find Fetch.log:

  1) Choose Go to Folder… from the Go menu in the Finder
  2) Enter:

  ~/Library/com.fetchsoftworks.Fetch/Logs

  and click Go

  You can email it to bugs@fetchsoftworks.com . I'll take a look and see what I can figure out.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 7 years ago #