Your best friend for file transfer.

Fetch application logoFetch

Fetch box xhas my files and says its "connected," but the files aren't at my server. (6 posts)

  • Started 11 years ago by laura
  • Latest reply 11 years ago from laura
  • laura Member

    Hi,

    I built a site in iWeb and am trying to publish it though Network Solutions (NS) via Fetch.

    I have published my site to a local folder on my desktop (called Fetch!) and have dragged its contents to the fetch transfer box. They transferred happily, the dog ran, it took a while, all seems well.
    I have made a successful connection with Fetch, i.e. it says "Connected."
    I've confirmed that all the settings at NS are correct.
    Yet nothing happens. NS doesn't register that the files are there, the web site is dormant.

    Clearly, I am doing something wrong in my Fetch activities. But what? I am going nuts. (I know from perusing this forum that capital letters are basd, and think I am cap-free. But would I have this problem if one single file in my web site started with a capital letter?)

    Any help would be so appreciated.

    Posted 11 years ago #

  • Jim Matthews Administrator

    Could you connect to the server with Fetch, refresh the file list (using the Refresh command in the View menu), and then choose "Fetch Transcript" from the Window menu and post the contents of the Fetch Transcript window? That information could be helpful in figuring out what is going wrong.

    It would also be useful to know the URL of your website.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 11 years ago #

  • laura Member

    Hi Jim,

    Thanks so much for responding so quickly. The URL is: www.irvinghead.com. I have a screen shot, but am not sure how to post it here. May I trouble you for guidance?

    Thanks again
    Laura

    Posted 11 years ago #

  • laura Member

    OK, I'm e-mailing the screenshot:the subject heading is "Laura 4.28"

    Thanks again, this is making me bonkers,
    Laura

    Posted 11 years ago #

  • Jim Matthews Administrator

    Thanks for emailing the screenshot. It would still be helpful to see a Fetch Transcript. The steps to follow are:

    1) Connect to the server with Fetch
    2) Choose "Refresh" from the View menu
    3) Choose "Fetch Transcript" from the Window menu
    4) Choose Save a Copy As... from the File menu
    5) Email me the saved transcript file.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 11 years ago #

  • laura Member

    Jim, you rock. Am sending it now. Heading: JIM YOU ROCK TRANSCRIPT

    Posted 11 years ago #

Reply

  • Or nickname, if you prefer.
  • This will be kept confidential.
  • This is to ensure that you’re a person, not a spambot.