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Fetch Crashes (4 posts)

  • Started 8 years ago by paulg
  • Latest reply 8 years ago from Jim Matthews
  • paulg Member

    When I start up fetch it immediatley shuts down. It has worked fine in the past. I have tried restarting and reinstalling but these do not make any difference.

    Posted 8 years ago #

  • Jim Matthews Administrator

    If this is Fetch 4.0.3 I'd recommend moving the Fetch Prefs file out of the Preferences folder. On Mac OS X that's inside the Preferences folder, which is inside the Library folder in your Home folder. On Mac OS 9 it's inside the Preferences folder inside the System Folder.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 8 years ago #

  • jond Member

    moved prefs doc to desktop & restarted but no joy. Should i delete doc completely?

    Posted 8 years ago #

  • Jim Matthews Administrator

    Deleting the files should not be necessary. I'd also move these files:

    Fetch Cache
    Fetch Shortcuts
    com.fetchsoftworks.Fetch.plist
    com.apple.internetconfig.plist

    Does that help?

    Jim Matthews
    Fetch Softworks

    Posted 8 years ago #

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