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Fetch deleted shortcuts (4 posts)

  • Started 5 years ago by HGM
  • Latest reply 5 years ago from Scott McGuire
  • HGM Member

    How do I restore my shortcuts in Fetch, they worked fine yesterday but today they are missing. I did not clear menu.

    Posted 5 years ago #

  • Scott McGuire Administrator

    Hi,

    Did you just upgrade to a new version of Fetch?

    And just to double-check, do you mean your recent connections (the ones listed under the clock pop-up menu and the "Recent Connections" menu), or do you mean the list that appears in the "Fetch Shortcuts" window (and under the heart pop-up menu)?

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 5 years ago #

  • HGM Member

    I mean the recent connections list.

    And yes I upgraded to 5.5 on June 2nd. Everything worked fine until today...

    Posted 5 years ago #

  • Scott McGuire Administrator

    Hi,

    I apologize, your recent connections should not spontaneously disappear. I'm not sure how that happened so I do not have an immediate solution for you.

    Could you please do the following?

    * Quit Fetch.
    * In the Finder, go to the "Go" menu, and choose "Home"
    * Open the Library folder
    * Open the Preferences folder
    * Find the com.fetchsoftworks.Fetch.plist file.
    * Email the file to: bugs at fetchsoftworks dot com ; please include a short description of the problem.

    We'll take a look and see if we can figure out what happened or if we can recover anything.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 5 years ago #

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