Fetch Softworks

Fetch deleted shortcuts (4 posts)

• Started 14 years ago by HGM
• Latest reply 14 years ago from Scott McGuire

• HGM Member

  How do I restore my shortcuts in Fetch, they worked fine yesterday but today they are missing. I did not clear menu.

  Posted 14 years ago #

• Scott McGuire Administrator

  Hi,

  Did you just upgrade to a new version of Fetch?

  And just to double-check, do you mean your recent connections (the ones listed under the clock pop-up menu and the "Recent Connections" menu), or do you mean the list that appears in the "Fetch Shortcuts" window (and under the heart pop-up menu)?

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 14 years ago #

• HGM Member

  I mean the recent connections list.

  And yes I upgraded to 5.5 on June 2nd. Everything worked fine until today...

  Posted 14 years ago #

• Scott McGuire Administrator

  Hi,

  I apologize, your recent connections should not spontaneously disappear. I'm not sure how that happened so I do not have an immediate solution for you.

  Could you please do the following?

  * Quit Fetch.
  * In the Finder, go to the "Go" menu, and choose "Home"
  * Open the Library folder
  * Open the Preferences folder
  * Find the com.fetchsoftworks.Fetch.plist file.
  * Email the file to: bugs at fetchsoftworks dot com ; please include a short description of the problem.

  We'll take a look and see if we can figure out what happened or if we can recover anything.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 14 years ago #