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Fetch Download running EXTREMELY slow (4 posts)

  • Started 10 months ago by Tricia
  • Latest reply 10 months ago from Jim Matthews
  • Tricia Member

    Fetch download is running at 13k (yes, k) per second while internet connection tests show between 22-28MB per second. What gives? I've stopped the app, opened and restarted. On a Mac OSX 10.7.5.

    Please help.

    Posted 10 months ago #

  • Jim Matthews Administrator

    Hi,

    Fetch downloads data more or less as quickly as the server sends it. It sounds like there is a problem with the server or network connection.

    What sort of download speeds to you see if you download a file from ftp.fetchsoftworks.com (leave the Username and Hostname fields blank)?

    Oh, and I should mention that Internet speed tests usually report speeds in bits per second, while Fetch reports transfer rates in bytes per second. There are 8 bits in a byte, so (for example) 24Mbit/sec is the same as 3Mbyte/sec.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 10 months ago #

  • Tricia Member

    The result is better 1.1MB vs. 13k. It must be the clients server? Appreciate your help.

    Posted 10 months ago #

  • Jim Matthews Administrator

    Clearly the limit isn't Fetch or your Internet connection, so yes, it seems like an issue with the server or that server's connection to the Internet

    Jim Matthews
    Fetch Softworks

    Posted 10 months ago #

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