Fetch Softworks

Fetch drops connection (2 posts)

• Started 16 years ago by jacksonmurphy
• Latest reply 16 years ago from Scott McGuire

• jacksonmurphy Member

  I'm been having trouble uploading large files... Fetch drops the connection for some reason- here's the transcript:

  220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
  220-You are user number 140 of 800 allowed.
  220-Local time is now 07:14. Server port: 21.
  220-This is a private system - No anonymous login
  220 You will be disconnected after 15 minutes of inactivity.
  USER (private)
  331 User (private) OK. Password required
  PASS
  230-User (private) has group access to: 7987
  230 OK. Current directory is /
  SYST
  215 UNIX Type: L8
  PWD
  257 "/" is your current location
  MACB ENABLE
  500 Unknown command
  CWD /jacksonmurphy.com/html/tmp/
  250 OK. Current directory is /jacksonmurphy.com/html/tmp
  PWD
  257 "/jacksonmurphy.com/html/tmp" is your current location
  TYPE A
  200 TYPE is now ASCII
  PASV
  227 Entering Passive Mode (64,13,192,165,204,184)
  Making data connection to 64.13.192.165 port 52408
  LIST -al
  150 Accepted data connection
  drwxr-xr-x 2 37090 7987 4096 Mar 14 14:08 .
  drwxr-xr-x 22 37090 7987 8192 Jan 24 00:17 ..
  -rwxr-xr-x 1 37090 7987 131148539 Mar 8 15:31 GTRBC_AnnualReport2007Package.zip
  -rwxr-xr-x 1 37090 7987 69402640 Mar 14 14:08 cartoons031408.zip
  226-Options: -a -l
  226 4 matches total
  TYPE I
  200 TYPE is now 8-bit binary
  PASV
  227 Entering Passive Mode (64,13,192,165,231,212)
  Making data connection to 64.13.192.165 port 59348
  STOR cartoons031408.zip
  150 Accepted data connection
  Update check skipped at 03/14/2008 10:36 AM (next check after 03/22/2008 05:49 PM)
  Unsuccessful transfer of cartoons031408.zip (72,686,704/108,621,787 bytes, 40,069 bytes/sec, 30:14 elapsed) stopped at 3/14/08 10:43:10 AM (error: 2,-30014)
  ftp_store: 2,-30014 (state == RPUT_SENDING)

  Posted 16 years ago #

• Scott McGuire Administrator

  Hi,

  My first guess is that you are out of space in your account on the server; it looks like you have almost exactly 20 MB in your account, so you may have a limit of 20 MB of storage. Unfortunately most servers don't give a useful message when you are out of space - they just drop the connection in the middle of an upload. You should contact the folks who run your server and see what, if any, your storage limits are.

  If you're sure you have enough storage space to upload the files you're trying to upload, please give Fetch's resume upload feature a try. It will let you start the upload where you left off after the connection is dropped, instead of always starting at the beginning. (Not all servers support resume upload, but many do.)

  For information on using the resume upload feature, see the Resuming uploads topic in Fetch Help (or just click the link here).

  Let us know if this helps or not; if not, we can try to investigate further.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 16 years ago #