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Fetch hangs... (8 posts)

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  • Started 12 years ago by dwjngs
  • Latest reply 12 years ago from Jim Matthews
  • dwjngs Member

    ...well, maybe not hangs, but the 'dog keeps running', as they say. What I'm trying to do is to download my website for backup purposes. I've done this before, using both Anarchie & Fetch 3. I was excited to see the new Fetch and bought v4 a couple of days ago. I've read other posts -- have tried leaving passive mode as suggested -- but no go. The download progresses without a problem, usually through 2 or 3 directories & a couple of hundred files, then just sticks on one. It's never the same file, but it's always around the same place, usually somewhere in the cgi-bin or in the two directories immediately after. Odd. I used to just drag the www directory to the zip drive and go read the paper. Now, not so simple.

    Any ideas?

    Regards,

    Don Jennings

    Posted 12 years ago #

  • Jim Matthews Administrator

    Could you post the contents of the Fetch Transcript window after a transfer fails?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 12 years ago #

  • dwjngs Member

    Here's the transcript after the last failure. I started the download at 9:19 pm. When I came back there was a window open stating that there was an open transport error (this is a first; others have said unable to establish address and connection died).

    226 Transfer complete.
    Download completed at 11/26/01 9:48:03 PM (state == RGET_RETRIEVING)
    SIZE 43.txt
    213 1043
    MDTM 43.txt
    213 20011117205222
    PORT 192,168,181,150,15,148
    200 PORT command successful.
    RETR 43.txt
    150 Opening ASCII mode data connection for 43.txt (1043 bytes).
    226 Transfer complete.
    Download completed at 11/26/01 9:48:03 PM (state == RGET_RETRIEVING)
    SIZE 44.txt
    213 1793
    MDTM 44.txt
    213 20011125143447
    PORT 192,168,181,150,211,187
    200 PORT command successful.
    RETR 44.txt
    150 Opening ASCII mode data connection for 44.txt (1793 bytes).
    226 Transfer complete.
    Download completed at 11/26/01 9:48:04 PM (state == RGET_RETRIEVING)
    SIZE 45.txt
    213 1533
    MDTM 45.txt
    213 20011117204321
    PORT 192,168,181,150,184,247
    200 PORT command successful.
    RETR 45.txt
    150 Opening ASCII mode data connection for 45.txt (1533 bytes).
    226 Transfer complete.
    Download completed at 11/26/01 9:48:04 PM (state == RGET_RETRIEVING)
    SIZE 46.txt
    213 2146
    MDTM 46.txt
    213 20011125035714
    PORT 192,168,181,150,129,144
    200 PORT command successful.
    RETR 46.txt
    150 Opening ASCII mode data connection for 46.txt (2146 bytes).
    226 Transfer complete.
    Download completed at 11/26/01 9:48:05 PM (state == RGET_RETRIEVING)
    SIZE 47.txt
    213 731
    MDTM 47.txt
    213 20011117201126
    PORT 192,168,181,150,39,115
    200 PORT command successful.
    RETR 47.txt
    150 Opening ASCII mode data connection for 47.txt (731 bytes).
    226 Transfer complete.
    Download completed at 11/26/01 9:48:06 PM (state == RGET_RETRIEVING)
    SIZE 48.txt
    213 1328
    MDTM 48.txt
    213 20011124023121
    PORT 192,168,181,150,18,89
    200 PORT command successful.
    RETR 48.txt
    150 Opening ASCII mode data connection for 48.txt (1328 bytes).
    226 Transfer complete.
    Download completed at 11/26/01 9:48:06 PM (state == RGET_RETRIEVING)
    SIZE 49.txt
    213 689
    MDTM 49.txt
    213 20011125175728
    ftp_retrieve: -3150 (state == RGET_RETRIEVING)

    Posted 12 years ago #

  • Jim Matthews Administrator

    I would recommend checking the "Use passive mode transfers (PASV)" box in the Firewall section of Preferences. Does that help?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 12 years ago #

  • dwjngs Member

    I have tried it both with passive checked and not. I'll try again right now. Thanks for the help, I'll post again.

    D

    [This message has been edited by dwjngs (edited 11-27-2001).]

    Posted 12 years ago #

  • dwjngs Member

    Makes no difference -- just seems that, for some reason, the app hangs with big downloads. Maybe it has something to do with my connection...

    Posted 12 years ago #

  • jonau99 Member

    Originally posted by dwjngs:

    Makes no difference -- just seems that, for some reason, the app hangs with big downloads. Maybe it has something to do with my connection...

    I too have noticed this problem with Fetch 4.0 and 4.0.1 where it seems to have trouble either uploading or downloading large files where small HTML files are perfectly fine transferring. Just larger files from 200B or more files will just hang and Fetch doggie running forever.

    At first, I thought it might be our connection too but if more then one person said this is also happening to them then it's unlikely a connection problem.

    I also have played with Passive Mode on and off to no avail.

    [This message has been edited by jonau99 (edited 12-04-2001).]

    Posted 12 years ago #

  • Jim Matthews Administrator

    I know that large uploads and downloads are working very reliably for some users, so my guess is that there's something about these situations that make them different. I'd be interested in seeing transcripts from large transfers that failed while smaller transfers were working.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 12 years ago #

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