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Fetch no longer displays File/Folder list (9 posts)

  • Started 4 years ago by Lee Tosti
  • Latest reply 4 years ago from Jim Matthews
  • Lee Tosti Member

    Hello.

    My Fetch no longer displays the file/folder list, the screen is blank. I am working from my home internet, not an intranet, etc. I tried toggling Passive Mode... turing on and off in Sharing, etc. Didn't work. Help!

    Kind regards,
    Lee

    Posted 4 years ago #

  • Jim Matthews Administrator

    Hi,

    Could you try again, and then choose "Fetch Transcript" from the Window menu and post the entire contents of that window in your reply? That information will help me figure out what is happening.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 4 years ago #

  • Lee Tosti Member

    Sorry! Thanks for replying.

    Fetch 5.3.1 (5D226) Intel running on Mac OS X 10.4.11 (8S2167) Intel English
    StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1
    Partial serial FETCH5X001-ZRXT-UPYA T
    Connecting to bibleanswers.hu port 21 (Mac OS X firewall is on) (3/26/10 7:48:01 PM)
    Connected to 87.229.73.20 port 21 (3/26/10 7:48:01 PM)
    220 TARHELY.EU FTPD - Maintained By www.NETRack.Hu
    USER bibleans
    331 Password required for bibleans
    PASS
    230 User bibleans logged in
    SYST
    215 UNIX Type: L8
    PWD
    550 PWD: Permission denied
    PWD
    550 PWD: Permission denied
    TYPE A
    200 Type set to A
    PASV
    227 Entering Passive Mode (87,229,73,20,241,246).
    Making data connection to 87.229.73.20 port 61942
    LIST -al
    150 Opening ASCII mode data connection for file list
    226 Transfer complete
    PASV
    227 Entering Passive Mode (87,229,73,20,237,102).
    Making data connection to 87.229.73.20 port 60774
    LIST
    150 Opening ASCII mode data connection for file list
    226 Transfer complete
    PASV
    227 Entering Passive Mode (87,229,73,20,240,205).
    Making data connection to 87.229.73.20 port 61645
    LIST -al
    150 Opening ASCII mode data connection for file list
    226 Transfer complete

    Posted 4 years ago #

  • Jim Matthews Administrator

    Hi,

    Try these steps:

    1) Choose Preferences... from the Fetch menu
    2) Click on the Miscellaneous tab
    3) Uncheck "Use 'LIST -al' command to reveal hidden files

    Then try connecting again -- any luck?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 4 years ago #

  • Lee Tosti Member

    Thanks again! Unfortunately, that did not fix things. Lee

    Posted 4 years ago #

  • Jim Matthews Administrator

    Thanks for trying that. My conclusion is that the permissions for your account on the server are messed up in such a way that the server will not show you the files in your home folder. To fix that you would need to talk to the server administrator; Fetch can't do anything until the permissions are fixed.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 4 years ago #

  • Lee Tosti Member

    Thanks. I will look into it. (Actually, I have already sent a query, but it hasn't been answered yet.)

    Posted 4 years ago #

  • Lee Tosti Member

    It was on their end. Sorry to have taken up your time!

    Lee

    Posted 4 years ago #

  • Jim Matthews Administrator

    No problem!

    Jim Matthews
    Fetch Softworks

    Posted 4 years ago #

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