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Fetch problems. (2 posts)

  • Started 7 years ago by Blair1999
  • Latest reply 7 years ago from Scott McGuire
  • Blair1999 Member

    Hello, I am trying to assist a client who uses fetch to edit their website, I downloaded the site for him, and then emailed the problem pages to him, he gets this error ""cannot be opened because the application that created it cannot be found".

    Also he gets when he tries to edit them from his computer for one page "the file seems to be corrupted" (yet it displays fine on his site) and another page "it comes up showing only code" (yet again, looks fine right now on the web)

    If i edit his site using Frontpage, will he have issues accessing those pages with Fetch?

    Thanks for any assistance.

    Posted 7 years ago #

  • Scott McGuire Administrator

    Hi,

    It sounds like you're on a Windows machine, and so you downloaded his webpages on Windows, and then emailed them to your client, who is on a Macintosh?

    Assuming the files were text files, and had the proper file extensions on them (such as .html), they should be readable on a Macintosh. That error means that the client tried double-clicking on them, and the Macintosh couldn't figure out which program to run to view/edit them. He should try to run whatever program he wanted to view/edit them with, and then open then from within that program.

    When you say "he tried to edit them from his computer," did he try to edit the pages you sent him, or did he try to edit the pages on the website? And what program did he use? It's hard to say why he might be getting those problems without knowing that.

    If you edit the pages with Frontpage, the user should be able to still connect to his server with Fetch, see the files, delete them, download them, etc. Fetch is just an FTP client, and just a conduit for uploading and downloading; it doesn't really care what the contents of the files are.

    As long as they remain standard HTML files, there shouldn't be a problem with the client viewing or editing them on his Macintosh, although any non-Frontpage editor may have trouble understanding any Frontpage-specific code that might get inserted.

    Perhaps if you could describe what you are trying to accomplish, we could give more concrete advice.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 7 years ago #

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