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Fetch Quits upon launch (4 posts)

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  • Started 11 years ago by cjacob06
  • Latest reply 11 years ago from Jim Matthews
  • cjacob06 Member

    After recently upgrading to OS 10.2.4, I no longer can open Fetch. Upon the launch, I immediately get an error message saying, "the application has unexpectedly quit, other programs have not been affected."

    I tried upgrading my copy of fetch 4.02 to 4.03 and had the same error.

    Im not sure what to do, but I have important shortcuts saved within the application that I need, and no longer can access them. Does anyone know a solution to this problem?

    The crash log reports:
    Date/Time: 2003-02-18 14:33:38 -0500
    OS Version: 10.2.4 (Build 6I32)
    Host: Chad-Jacobs-Computer.local.

    Command: Fetch 4.0.2
    PID: 791

    Exception: EXC_BAD_ACCESS (0x0001)
    Codes: KERN_INVALID_ADDRESS (0x0001) at 0x3c6b6578

    Thread 0 Crashed:

    Thread 1:
    #0 0x9000514c in syscall
    #1 0x90515d6c in BSD_waitevent
    #2 0x9051573c in CarbonSelectThreadFunc
    #3 0x90020d48 in _pthread_body

    Thread 2:
    #0 0x9003eaa8 in semaphore_wait_signal_trap
    #1 0x9003e8c4 in _pthread_cond_wait
    #2 0x9051dc30 in CarbonOperationThreadFunc
    #3 0x90020d48 in _pthread_body

    PPC Thread State:
    srr0: 0x3c6b6578 srr1: 0x4000f030 vrsave: 0x00000000
    xer: 0x20000000 lr: 0x3c6b6579 ctr: 0x9005e2d8 mq: 0x00000000
    r0: 0x3c6b6579 r1: 0xbffff0d0 r2: 0x003e1000 r3: 0x00000000
    r4: 0x00000000 r5: 0xa02209ec r6: 0x00000001 r7: 0x00000000
    r8: 0x00046010 r9: 0xa0220a00 r10: 0x00046290 r11: 0xa00044b0
    r12: 0x9005e2d8 r13: 0x00000001 r14: 0x00000001 r15: 0x003e4b48
    r16: 0x003e4b74 r17: 0x003e4b7c r18: 0x003e24d2 r19: 0x003e4af4
    r20: 0x003e24cd r21: 0x793e6461 r22: 0x5f444b3c r23: 0x2f6b6579
    r24: 0x3e0a0909 r25: 0x09090909 r26: 0x3c737472 r27: 0x696e673e
    r28: 0x466a6572 r29: 0x6e73796e r30: 0x3c2f7374 r31: 0x72696e67

    Posted 11 years ago #

  • Jim Matthews Administrator

    I would recommend renaming the Fetch Prefs and Fetch Cache files in the Preferences folder of the Library folder in your home directory, and then trying to run Fetch. I would also try restarting your computer. Do either of those steps help?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 11 years ago #

  • cjacob06 Member

    Originally posted by JimMatthews:

    I would recommend renaming the Fetch Prefs and Fetch Cache files in the Preferences folder of the Library folder in your home directory, and then trying to run Fetch. I would also try restarting your computer. Do either of those steps help?

    Thanks,

    Jim Matthews
    Fetch Softworks

    I have tried both of these with no luck. If this were os9, i would have no problem figuring this stuff out, but the new structure of OSX has me lost when looking for files and the such.

    -chad
    cjacob06@stlawu.edu

    Posted 11 years ago #

  • Jim Matthews Administrator

    If you could send an email message to support@fetchsoftworks.com I can send you a special copy of Fetch that will output more information to the console when it crashes.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 11 years ago #

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