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Fetch rejecting sign-in info (2 posts)

  • Started 1 year ago by Craig M.
  • Latest reply 1 year ago from Jim Matthews
  • Craig M. Member

    Today, Fetch is refusing to allow me access, saying the password and/or user name is wrong -- but these are the same ones I used to access the account last time. Help? thank you.

    Posted 1 year ago #

  • Jim Matthews Administrator

    Fetch sends the information you enter to the server, and the server decides whether or not to let you in. So I would recommend contacting the server support people to find out why the username/password that worked before is not working now.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 1 year ago #

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