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Fetch stalls after a few files (2 posts)

  • Started 7 years ago by Freema
  • Latest reply 7 years ago from Scott McGuire
  • Freema Member

    Using Fetch 4.0.3, I am trying to upload large image files on a wireless connection. The first time, it stopped at image 12. I started a new connection, and that one is currently stalled at image 32. The dog is still running, but the transfer data isn't changing. What can I do? Do I need to be hardwired to the internet?

    Thank you,

    Posted 7 years ago #

  • Scott McGuire Administrator

    Hi,

    In the Fetch Preferences, click the Firewall tab and check to see if you have the "Use passive mode transfers" checkbox checked. If not, check it and try uploading again.

    If that does not help, or it's already checked, next I would suggest trying Fetch 5 to see if you have the same problem. You can try Fetch 5 for free for 15 days.

    Please let us know if you have the same problem with Fetch 5, and if so, we will investigate further.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 7 years ago #

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